Medical Support Assistant (Advanced)

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Medical Support Assistant Advanced

Department of Veterans Affairs Veterans Health Administration South Texas Veterans Healthcare System STVHCS Apply Print Share Save

Summary

This job is open to

Duties

Requirements

How you will be evaluated

Required documents

How to apply

Summary

Advanced Medical Support Assistant assigned to a Patient Aligned Care Team PACT model in Primary Care Mental health Specialty Care Setting Inpatient Ward and Eligibility and Enrollments. The PACT team let is a primary care team that generally consists of a primary care provider MD NP PA registered nurse care manager clinical associate LPN or medical assistanthealth technician and an administrative associate MNMSAhealth technician.

Learn more about this agency

Summary

Advanced Medical Support Assistant assigned to a Patient Aligned Care Team PACT model in Primary Care Mental health Specialty Care Setting Inpatient Ward and Eligibility and Enrollments. The PACT team let is a primary care team that generally consists of a primary care provider MD NP PA registered nurse care manager clinical associate LPN or medical assistanthealth technician and an administrative associate MNMSAhealth technician.

Learn more about this agency

Overview Help Accepting applications

This job will close when we have received 50 applications which may be sooner than the closing date. Learn more

Location 1 vacancy in the following location

San Antonio TX 1 vacancy

No matching locations found.

Work site options Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No

Salary 50351 - 65456 per year

Pay scale & grade GS 6

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time

Travel Required Not required

Appointment type Permanent

Occupations and job series 0679 Medical Support Assistance

Supervisory status No

Federal service type This job is in the Excepted Service

Represented by a union No

Drug test No

Security clearance Other

Position sensitivity and risk Non-sensitive NS Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type Credentialing Suitability Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number CAZM-13092772-27-CT

Control number 889994000

This job is open to Help

The public U.S. Citizens Nationals or those who owe allegiance to the U.S.

Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Managements hiring rules and pay scales.

Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules pay scales and evaluation criteria.

Internal to an agency Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency NOTE The 2-page Resume requirement does not apply to this position. This job is open to current permanent Department of Veteran Affairs employees current permanent Federal employees of other agencies and all US Citizens. Videos

Duties Help

VA Careers - Medical Support Assistant httpsyoutube.comembedEE9c4XkaELo Total Rewards of a Allied Health Professional

Duties include but are not limited to

Coordinate with the patient care team to review clinic utilization using reports such as the Clinic Utilization Statistical Summary

Monitor clinic setup to support clinical needs and make necessary adjustments.

Develop and maintain effective communication with patients interdisciplinary teams medical centers and outside agencies.

Assist with communication during inpatient-to-outpatient discharge processes.

Communicate with non-VA medical facilities as needed.

Facilitate and process secure messaging between patients and care teams.

Notify patients of normal lab results.

Develop and manage tracking systems for follow-up care consults tests etc..

Participate in team huddles and meetings to plan and coordinate patient care.

Set priorities deadlines and adjust workflow to meet patient and team needs.

Reinforce the plan of care and enter appropriate data into the electronic medical record.

Monitor pre-appointment requirements to ensure the patient is ready for visits or procedures X-ray labs etc..

Evaluate patient information and clinic schedules to determine vested status.

Educate providers about shared patients receiving care from multiple VA or community sources.

Perform higher-level duties requiring administrative independence and complexity at least 25 of the time.

Coordinate patient care by interpreting and verifying provider orders per VHA scheduling guidelines.

Evaluate clinics and provider schedules to accurately schedule Veterans within required timeframes upon discharge.

Maintain effective communication with interdisciplinary teams nursing staff patients families VA facilities and other agencies.

Facilitate secure messaging with outpatient clinics to ensure timely scheduling for follow-up care across PACT and specialty clinics.

Problem-solve operational issues and perform administrative follow-up actions.

Collaborate with various teams to ensure continuity of care.

Provide clerical support including mailing letters phone calls printing labelsarmbands maintaining rosters and running reports inpatient roster morning report G&L critically ill lists OR schedules.

Accurately process all patient movements inter-ward transfers discharges RAS AS passes <96 and >96 hours.

Screen for required administrative and medical documentation advance directives organ donation screenings preregistration info.

Use programs such as CPRS VistA VistA Scheduling VCM Microsoft Word Teams Morning Report ICB Message Manager When to Work and Outlook to complete duties efficiently.

Work Schedule Monday - Friday 730am to 400pm or 800am to 430pm

Recruitment Relocation Incentives Sign-on Bonus Not Authorized Permanent Change of Station Relocation Assistance Not Authorized

Pay Competitive salary and regular salary increases.

Paid Time Off 37-50 days of annual paid time offer per year 13-26 days of annual leave 13 days of sick leave 11 paid Federal holidays per year Selected applicants may qualify for credit toward annual leave accrual based on prior work experience or military service experience.

Parental Leave After 12 months of employment up to 12 weeks of paid parental leave in connection with the birth adoption or foster care placement of a child.

Child Care Subsidy After 60 days of employment full time employees with a total family income below 144000 may be eligible for a childcare subsidy up to 25 of total eligible childcare costs for eligible children up to the monthly maximum of 416.66.

Retirement Traditional federal pension 5 years vesting and federal 401K with up to 5 in contributions by VA

Insurance Federal healthvisiondentalterm lifelong-term care many federal insurance programs can be carried into retirement

Telework Telework available on a Ad-hoc basis.

Virtual This is not a virtual position.

Functional Statement 53753-F

Permanent Change of Station PCS Not Authorized

Requirements Help

Conditions of employment

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12311959. Must be proficient in written and spoken English. Subject to backgroundsecurity investigation. Selected applicants will be required to complete an online onboarding process. Acceptable forms of identification will be required to complete pre-employment requirements httpswww.uscis.govi-9-centralform-i-9-acceptable-documents. Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel HCP. Complete all application requirements detailed in the Required Documents section of this announcement. As a condition of employment for accepting this position you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest we may consideryour performance and conductthe needs and interests of the agencywhether your continued employment would advance organizational goals of the agency or the Government andwhether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certificationlicensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements United States Citizenship Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Experience and Education. Experience. Six months experience of clerical office customer service or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position OREducation. One year above high school ORExperienceEducation Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.

English Language Proficiency. MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005 Part II Chapter 3 Section A paragraph 3.j.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation only applicable to current VHA employees who are in this occupation and meet the criteria.

Grade Determinations Applicant must meet the Basic Requirement the Specialized Experience AND demonstrate all the required Knowledge Skills and Abilities in this announcement.

Medical Support Assistant Advanced GS-6 Experience. One year of experience equivalent to the GS-5 grade level.

Assignment. The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics specialties andor care in the community resources. Recommends changes to existing clinic procedures based on current administrative guidelines. Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model. Coordinates with the patient care team to review clinic appointment availability utilization to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and makes adjustments as necessary. MSAs at this level develop andor maintain effective and efficient communication with the patient interdisciplinary coordinated care delivery model teams VA medical centers and other agencies e.g. assist with communications during the inpatient to outpatient discharge communicate with non-VA medical facilities prepare correspondence to notify patients of normal lab results manage a system for follow-up care such as consults tests etc.. Other assignments at this level include but are not limited to processes incoming patient secure messaging through My Healthy Vet and coordinates with care team as appropriate participates in team huddles and team meetings to manage plan problem solve and follow-up with patient care by sharing information and collaborating with the interdisciplinary team setting priorities and deadlines adjusting the flow and sequencing of the work to meet team and patient needs identifies incomplete encounters and communicates findings to providers as needed assists the team to reinforce the plan of care and self-help solutions enters appropriate information into the electronic record monitors pre- appointment information andor requirements to assure readiness for patient visitprocedure manages patient systems to verify and validate accuracy and resolve issues evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment informs team members about shared patients i.e. those who receive their care at multiple VA centers or those who receive care in the community. For all assignments above the full performance level the higher-level duties must consist of significant scope administrative independence complexity difficulty and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25 of the time.

Demonstrated Knowledge Skills and Abilities. Candidates must demonstrate all of the KSAs below

Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines e.g. medical doctors nurse practitioners physician assistants psychologists psychiatrists social workers clinical pharmacists and nursing staff to accomplish team goal setting to ensure medical care to patients is met.

Ability to independently set priorities and organize work to meet deadlines ensuring compliance with established processes policies and regulations.

Ability to communicate tactfully and effectively electronically by phone in person and in writing with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels as well as resolving patient concerns.

Advanced knowledge of the technical health care process including but not limited to scheduling across interdisciplinary coordinated care delivery andor care in the community models and patient health care portals as it relates to access to care.

Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery andor care in the community operational activities that affect patient flow and patient support care administrative functions to include but not limited to appointment cycles outside patient referrals follow-up care overbooking provider availability etc.

Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation only applicable to current VHA employees who are in this occupation and meet the criteria.

Preferred Experience 1 Year experience in scheduling medical appointments.

Reference For more information on this qualification standard please visit httpswww.va.govohrmQualificationStandards.

Physical Requirements The work is sedentary. Some work may require movement between offices hospitals warehouses and similar areas for meetings and to conduct work. Work may also require walkingstanding in conjunctions with travel to and attendance at meetings andor conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds

Education

IMPORTANT A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here httpope.ed.govaccreditation. If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit httpssites.ed.govinternationalrecognition-of-foreign-qualifications.

NOTE If your school has changed names or is no longer in existence you must provide this information in your application.

Additional information

Receiving Service Credit for Earning Annual Vacation Leave Federal Employees earn annual leave at a rate 4 6 or 8 hours per pay period which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and AdministrationOperations Security and Preparedness HRAOSP at The Fair Chance Act.

ExpandHide additional information

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Benefits Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application resume C.V. andor supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs e.g. Peace Corps AmeriCorps and other organizations e.g. professional philanthropic religions spiritual community student social. Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate e.g. on resume or during interview or hiring process gain additional knowledge regarding a candidates abilities and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA career development services for our existing Veterans and coaching and reintegration support for military service members.

Benefits Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents Required Documents Help

To apply for this position you must provide a complete Application Package which includes Long-form resume Curriculum vitae CV

The following documents are accepted and may be required if applicable to your eligibility andor qualifications for this position. Please ensure you have included all documents required for your application such as a copy of your transcript if using education to qualify SF-50s currentformer Federal employees etc.

Cover Letter DD-214 Statement of Service Disability Letter Schedule A Disability Letter VA License Long-form resume Curriculum vitae CV Other 1 PCS Orders Performance Appraisal Professional Certification Separation Notice RIF SF-15 SF-50 Notification of Personnel Action Transcript

Veterans Preference

When applying for Federal Jobs eligible Veterans should claim preference for 5pt TP 10pt CPCPSXP or for Sole Survivor Preference SSP in the questionnaire. You must provide a legible copy of your DD214s which shows dates and character of service honorable general etc.. If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service character of service honorable general etc. and dates of impending separation. Additionally disabled veterans and others eligible for 10-point preference such as widows or mothers of eligible Veterans must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans Preference please visit Feds Hire Vets - Veterans - Job Seekers - Veterans Preference.

Veterans preference does not apply for internal or other current permanent Federal agency employees.

If you are relying on your education to meet qualification requirements

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance andor degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply Help

All applicants are encouraged to apply online. To apply for this position you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 1159 PM ET on 10282026 to receive consideration. To preview the questionnaire click httpsapply.usastaffing.govViewQuestionnaire13092772.

To begin click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume andor other supporting documents and complete the occupational questionnaire.

Click Submit My Answers to submit your application package.

NOTE It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Agency contact information Christine Thompson Emailchristine.thompson9va.gov Address Audie L Murphy Memorial Veterans Hospital 7400 Merton Minter Boulevard San Antonio TX 78229 US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages including all required documents and the vacancy announcement closes we will review applications to ensure qualification and eligibility requirements are met. After the review is complete a referral certificates is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel HCP. It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who during the influenza season work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include but are not limited to VA hospitals and associated clinics community living centers CLCs community-based outpatient clinics CBOCs domiciliary units Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed clinical and administrative remote and onsite paid and without compensation full- and part-time employees intermittent employees fee basis employees VA contractors researchers volunteers and health professions trainees HPTs who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents interns fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

ExpandHide how to apply

Agency contact information Christine Thompson Emailchristine.thompson9va.gov Address Audie L Murphy Memorial Veterans Hospital 7400 Merton Minter Boulevard San Antonio TX 78229 US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages including all required documents and the vacancy announcement closes we will review applications to ensure qualification and eligibility requirements are met. After the review is complete a referral certificates is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel HCP. It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who during the influenza season work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include but are not limited to VA hospitals and associated clinics community living centers CLCs community-based outpatient clinics CBOCs domiciliary units Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed clinical and administrative remote and onsite paid and without compensation full- and part-time employees intermittent employees fee basis employees VA contractors researchers volunteers and health professions trainees HPTs who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents interns fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

ExpandHide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries

Equal Employment Opportunity EEO Policy

Financial suitability

New employee probationary period

Privacy Act

Reasonable accommodation policy

Selective Service

Signature and false statements

Social security number request

Required Documents Help

To apply for this position you must provide a complete Application Package which includes Long-form resume Curriculum vitae CV

The following documents are accepted and may be required if applicable to your eligibility andor qualifications for this position. Please ensure you have included all documents required for your application such as a copy of your transcript if using education to qualify SF-50s currentformer Federal employees etc.

Cover Letter DD-214 Statement of Service Disability Letter Schedule A Disability Letter VA License Long-form resume Curriculum vitae CV Other 1 PCS Orders Performance Appraisal Professional Certification Separation Notice RIF SF-15 SF-50 Notification of Personnel Action Transcript

Veterans Preference

When applying for Federal Jobs eligible Veterans should claim preference for 5pt TP 10pt CPCPSXP or for Sole Survivor Preference SSP in the questionnaire. You must provide a legible copy of your DD214s which shows dates and character of service honorable general etc.. If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service character of service honorable general etc. and dates of impending separation. Additionally disabled veterans and others eligible for 10-point preference such as widows or mothers of eligible Veterans must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans Preference please visit Feds Hire Vets - Veterans - Job Seekers - Veterans Preference.

Veterans preference does not apply for internal or other current permanent Federal agency employees.

If you are relying on your education to meet qualification requirements

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance andor degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply Help

All applicants are encouraged to apply online. To apply for this position you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 1159 PM ET on 10282026 to receive consideration. To preview the questionnaire click httpsapply.usastaffing.govViewQuestionnaire13092772.

To begin click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume andor other supporting documents and complete the occupational questionnaire.

Click Submit My Answers to submit your application package.

NOTE It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

ExpandHide how to apply

Agency contact information Christine Thompson Emailchristine.thompson9va.gov Address Audie L Murphy Memorial Veterans Hospital 7400 Merton Minter Boulevard San Antonio TX 78229 US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages including all required documents and the vacancy announcement closes we will review applications to ensure qualification and eligibility requirements are met. After the review is complete a referral certificates is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel HCP. It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who during the influenza season work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include but are not limited to VA hospitals and associated clinics community living centers CLCs community-based outpatient clinics CBOCs domiciliary units Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed clinical and administrative remote and onsite paid and without compensation full- and part-time employees intermittent employees fee basis employees VA contractors researchers volunteers and health professions trainees HPTs who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents interns fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

ExpandHide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries

Equal Employment Opportunity EEO Policy

Financial suitability

New employee probationary period

Privacy Act

Reasonable accommodation policy

Selective Service

Signature and false statements

Social security number request

Veterans Health Administration

OUR MISSION To fulfill President Lincolns promise To care for those who have served in our nations military and for their families caregivers and survivors - by serving and honoring the men and women who are Americas Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans

The South Texas Veterans Health Care System STVHCS is comprised of two inpatient campuses the Audie L. Murphy Memorial VA Hospital in San Antonio and the Kerrville VA Hospital in Kerrville Texas. The STVHCS serves one of the largest primary service areas in the nation with 35 counties and is part of the VA Heart of Texas Veterans Integrated Service Network VISN 17 with offices located in Arlington Texas. Providing a service to Veterans with a working staff of more than 5900 employees South Texas provides health care services for 114000 Veterans.

The STVHCS is a facility providing primary secondary and tertiary health care in medicine surgery psychiatry and rehabilitation medicine. It also supports a 90 bed Extended Care Therapy Center a 30-bed Spinal Cord Injury Center and a Geriatric Research Education and Clinical Center. Affiliated with UT Health San Antonio the system has an active ambulatory care program with numerous satellite outpatient clinics.

Agency contact information Christine Thompson Emailchristine.thompson9va.gov Address Audie L Murphy Memorial Veterans Hospital 7400 Merton Minter Boulevard San Antonio TX 78229 US

Visit our careers page

Learn more about what its like to work at Veterans Health Administration what the agency does and about the types of careers this agency offers.

httpsvacareers.va.gov

Summary

Advanced Medical Support Assistant assigned to a Patient Aligned Care Team PACT model in Primary Care Mental health Specialty Care Setting Inpatient Ward and Eligibility and Enrollments. The PACT team let is a primary care team that generally consists of a primary care provider MD NP PA registered nurse care manager clinical associate LPN or medical assistanthealth technician and an administrative associate MNMSAhealth technician.

Learn more about this agency

Overview Help Accepting applications

This job will close when we have received 50 applications which may be sooner than the closing date. Learn more

Location 1 vacancy in the following location

San Antonio TX 1 vacancy

No matching locations found.

Work site options Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No

Salary 50351 - 65456 per year

Pay scale & grade GS 6

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time

Travel Required Not required

Appointment type Permanent

Occupations and job series 0679 Medical Support Assistance

Supervisory status No

Federal service type This job is in the Excepted Service

Represented by a union No

Drug test No

Security clearance Other

Position sensitivity and risk Non-sensitive NS Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type Credentialing Suitability Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number CAZM-13092772-27-CT

Control number 889994000

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