Job Description: Medical Secretary
Full-time - 8:30 to 5:00 UC Womens Care
Every Patient. Every Encounter. Every Day.
At University of Maryland Upper Chesapeake Health (UM UCH), you will join a highly dedicated and supportive team that has been providing high-quality care to the community of Harford County for over 100 years. We proudly serve our patients and our community with unwavering commitment and exceptional care. Its our passion for people that motivates us to do great work every single day.
Consistently named among the top 100 Best Places to Work in Maryland, our team members have the opportunity to grow professionally in a supportive and stimulating environment. We are seeking new and experienced Medical Secretaries to join our extraordinary team! As a Medical Secretary, you will:
Answer telephone calls, handle routine inquiries, and refer non-routine matters to appropriate persons. Obtain, complete, and follow up on all necessary paperwork in an accurate and timely manner. Maintains records and ensures documentation is scanned into patient records. Schedule patient appointments and tests, coordinating with appropriate personnel as necessary. Schedule return visit appointments as appropriate, ensuring smooth functioning. Assist team with all facets of preparing for patient visits or processing post-visit documentation. Assure completion of Consent to Treat, HIPAA, and other forms as appropriate. Maintain electronic patient charts. Organize and prepare the necessary information, reports, records, charts, and correspondence before the patient arrives for appointment. Obtain necessary registration information on patients, co-pays, necessary referral forms, and authorizations to forward to billing.
As a member of our team, you will experience:
A supportive, collaborative, and continuous learning work environment A comprehensive benefits package to support your health and a balanced lifestyle - including health, vision, dental, and prescription drug coverage. 403(b) savings plan with company match Generous tuition reimbursement to support your continuing education and professional growth.
Company Description
THE MEDICAL HEART OF MARYLAND
Treating over 330,000 patients every year, the University of Maryland Medical Center is at the vital core of Marylands health care system and community. Were known for our prestigious expertise in innovative research and education, along with the talented staff and advanced centers that make it all possible. The R Adams Cowley Shock Trauma Center, the worlds first center dedicated to trauma, treats more than 7,500 critically injured patients a year with an incredible 97 percent survival rate. We also have one of the nations largest kidney and pancreas transplant programs at The Joseph and Corinne Schwartz Division of Transplantation, home to Marylands first steroid-free protocol and pancreas/kidney transplant. From our National Cancer Institute-designated UM Marlene and Stewart Greenebaum Cancer Center to The University of Marylands Childrens Hospital, one of the largest pediatric centers in the state, we are dedicated to saving and transforming lives.
Qualifications
Qualifications:
Education & Training: A high school diploma or equivalent is required. Must have either one (1) year of previous customer service experience or completed an accredited or approved Administrative Assistant program within the last 12 months.
Work Orientation & Experience: Previous healthcare or medical office experience is preferred.
Skills & Abilities: Ability to: a) handle multiple tasks simultaneously; b) communicate effectively and professionally with patients, medical staff, and team members; c) maintain confidentiality with patients and team member information; d) communicate effectively, orally and in writing; e) answer multi-line phones; f) work independently, use critical thinking skills, and take initiative in achieving departmental goals; g) maintain professionalism at all times.
Demonstrated skills in: a) computer literacy to include word processing, database, and spreadsheets in Microsoft Office Professional software; b) customer service; c) attention to detail with follow-through; d) strong organizational skills.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
• Pay Range: $17.19 - $25.99 • Other Compensation (if applicable): n/a • Review the 2025-2026 UMMS Benefits Guide