Medical Secretary- Mercy Washington - Clinics - Full Time - Days

Mercy

Washington, MO

JOB DETAILS
SKILLS
Accounts Payable, Administrative Skills, Billing, Calendar Management, Clinical Support, Communication Skills, Customer Support/Service, Documentation, Electronic Medical Records, Healthcare, High School Diploma, Insurance Certifications, Lift/Move 50 Pounds, Mail Processing, Medical Office, Medical Records, Medical Terminology, Microsoft Office, Multitasking, Organizational Skills, Record Keeping, Team Player, Telephone Skills, Time Management, Typing
LOCATION
Washington, MO
POSTED
27 days ago

Find your calling at Mercy!

Performs all secretarial duties for physicians office. Assists with special projects as needed. Reporting Office Administrator of the physicians practice. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Medical Secretary

Mercy Clinic - Washington

Day Shift | 36 hours/week

Join Our Team at Mercy

Are you an organized, people-focused professional who enjoys working in a fast-paced healthcare environment? As a Medical Secretary, you'll be the heartbeat of our physician office-helping patients feel welcomed, keeping operations running smoothly, and supporting providers in delivering exceptional care.

At Mercy, you're more than just an employee-you're part of a compassionate team dedicated to making a difference every day.

What You'll Do

Front Office & Patient Experience

  • Greet and assist patients with professionalism and warmth
  • Schedule appointments accurately and efficiently
  • Answer and manage incoming calls, ensuring timely follow-up
  • Collect and enter patient information promptly

Administrative & Clinical Support

  • Support physicians with daily schedules and updates
  • Process patient documentation, dictation, and records
  • Assist with insurance pre-certifications and eligibility
  • Help manage billing support tasks, audits, and accounts payable

Office Coordination

  • Maintain organized records, files, and office supplies
  • Manage incoming/outgoing mail with confidentiality
  • Track reports, logs, and assist with special projects

Technology & Team Communication

  • Utilize EMR systems and Microsoft Office tools effectively
  • Communicate clearly with patients, providers, and team members
  • Help maintain a clean, organized, and efficient workspace

What You Bring

  • High school diploma or equivalent
  • 1+ year of medical office or clerical experience
  • Strong computer and typing skills (55-60 WPM)
  • Knowledge of medical terminology
  • Excellent customer service and communication skills
  • Ability to multitask and stay organized in a busy environment

Physical Requirements

  • Ability to lift up to 50 lbs when needed
  • Frequent standing and walking throughout the shift
  • Ability to bend, reach, and perform routine physical tasks

Why Mercy?

  • Meaningful work that impacts patients' lives every day
  • Supportive, team-oriented environment
  • Opportunity to grow within a respected healthcare organization

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

About the Company

M

Mercy

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.

Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1986
WEBSITE
https://www.mercy.net/