Medical Secretary – Primary Care Office

Job ID: 181807

Location: Cambridge, MA
Facility: Mount Auburn Hospital
Job Type: 13-Week Contract
Work Arrangement: On-Site
Shift: Monday -Friday, 07:00am to 7:30 pm, 36 hrs/week,  12 hrs/Day

Job Description

Sigma, Inc. is seeking an experienced Medical Secretary to support a busy Primary Care office at Mount Auburn Hospital in Cambridge, MA. This is an excellent opportunity for a healthcare administrative professional with strong EPIC experience, medical front desk skills, and customer service experience.

The Medical Secretary will provide essential administrative and clerical support to ensure smooth daily office operations while delivering a positive patient experience. The ideal candidate will have experience working in a healthcare or hospital setting, handling patient registration, appointment scheduling, medical records, and front desk responsibilities.

Key Responsibilities

• Greet patients and provide professional front desk and reception support.

• Schedule, confirm, and coordinate patient appointments.

• Utilize the EPIC Electronic Medical Records (EMR) system to manage patient information and administrative workflows.

• Maintain accurate patient records and ensure confidentiality of sensitive medical information.

• Answer incoming calls, respond to patient inquiries, and direct messages to appropriate clinical staff.

• Coordinate communication between patients, providers, and other healthcare departments.

• Support daily administrative operations and maintain an organized clinical office environment.

Required Qualifications

• Previous experience as a Medical Secretary, Medical Receptionist, Medical Administrative Assistant, or Patient Services Representative.

• Hands-on EPIC experience is required.

• Healthcare front desk and customer service experience are required.

• Strong communication, interpersonal, and organizational skills.

• Ability to multitask in a fast-paced healthcare environment.

• Knowledge of patient registration, appointment scheduling, and medical records management.

• Ability to maintain patient confidentiality and handle sensitive information professionally.

Important Eligibility Requirement

• Candidates must have been separated from Beth Israel Lahey Health (BILH) for at least 6 months.

• Former BILH employees must be in good standing to be considered.

Why Apply?

• Gain valuable experience at Mount Auburn Hospital.

• Work in a professional primary care healthcare environment.

• 13-week contract opportunity.

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