Medical Records Scanning/Patient Portal Representative

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Medical Records Scanning/Patient Portal Representative

Clerical & Administrative Support Job ID: 34650

Schedule:

Full Time

Pay Range:

$20.00 - $24.00 / Hourly

Shift:

Day shift

Hours:

7:30-4

Medical Records

133 Old Road to Nine Acre Corner

Concord, MA 01742

Directions

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About this role

Make an Impact Behind the Scenes of Patient Care

Are you detail-oriented, tech-savvy, and passionate about healthcare operations? Join our Health Information Management team as an EHR Specialist II, where your work directly supports patient care, regulatory compliance, and the integrity of the medical record.

In this role, you'll help ensure critical health information is accurately prepared, scanned, indexed, and maintained within the OnBase electronic document management system. You'll collaborate with clinical and administrative teams while working in a fast-paced healthcare environment that values accuracy, confidentiality, and continuous improvement.

What You'll Do

• Prepare, scan, retrieve, batch, and accurately index medical records into the OnBase electronic document management system
• Verify patient identification, barcodes, and document accuracy to ensure record integrity
• Maintain timely and compliant processing of health records to support patient care, legal, audit, and regulatory requirements
• Review and organize documentation according to established health information management standards
• Work with electronic health record systems and department workflows to maintain data quality and completeness
• Support quality assurance initiatives and respond to feedback from auditors and internal stakeholders
• Collaborate effectively with medical staff, clinical departments, and administrative teams
• Maintain strict confidentiality in accordance with HIPAA, federal/state regulations, and organizational policies

What We're Looking For

Required Qualifications

• High school diploma or equivalent
• Minimum of one (1) year of general office experience, preferably within a medical records, healthcare, or clinical setting
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities and meet deadlines in a high-volume environment
• Strong written and verbal communication skills
• Proficiency with Microsoft Office applications including Word, Excel, Outlook, and PowerPoint
• Ability to work independently and collaboratively within a team environment

Preferred Qualifications

• Associate or bachelor's degree in an AHIMA-approved Health Information Technology program
• RHIT certification preferred
• Previous experience with 3M Encoder, Meditech, and/or electronic document management systems
• Knowledge of medical terminology, anatomy and physiology, disease processes, and health record documentation standards

Key Skills & Knowledge

• Electronic Health Records (EHR) and document management systems
• Medical records scanning and indexing
• Health information management and data integrity
• HIPAA compliance and patient privacy standards
• Knowledge of JCAHO requirements and federal/state healthcare regulations
• Analytical thinking and problem-solving skills
• Ability to handle sensitive information with professionalism and discretion

Why Join Us?

• Be part of a mission-driven healthcare organization
• Support patient care through accurate and efficient health information management
• Collaborative team environment with opportunities for professional growth
• Gain experience working with advanced healthcare information systems and technologies

Why Emerson

Emerson Health delivers world-class care to more than 300,000 patients throughout Concord and the surrounding region, and we bring that same commitment to our employees. Our teams work in a supportive, community-focused environment, backed by strong clinical partnerships and continued investment in innovation.

We offer competitive compensation and a comprehensive benefits package designed to support your health, your family, and your future, including:

• Medical and dental coverage
• Paid time off
• Retirement savings
• Tuition assistance
• Work-life resources
• Free parking on the hospital campus

Benefits are available to both full-time and eligible part-time employees.

Join a team that values compassion, collaboration, and caring for one another every day.

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Benefits designed around you

We are a community hospital that values people's well-being. Our supportive environment, combined with a generous compensation and benefits package, allows you to balance your work and personal life, take care of your family and plan for your future.

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