| Location | Rockville, MD |
| Salary | $85,937–$131,368 Per Year |
Medical Records and Compliance Manager (Program Manager II, Grade N25)
Salary
$85,937.00 - $137,907.00 Annually
Location
401 Hungerford Dr Rockville MD 20850 USA
Job Type
Permanent
Remote Employment
Flexible/Hybrid
Job Number
2026-00536
Department
Department of Health and Human Services
Division
HHS 60 Chief Operating Officer Division
Opening Date
10/21/2026
Closing Date
10/28/2026 11:59 PM Eastern
FLSA
Exempt
About the Position
Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $85,937 to $131,368, based on the candidate's qualifications and experience."
Medical Records and Compliance Manager (Program Manager II)
WHO WE ARE
Montgomery County is located adjacent to Washington, D.C., and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.
The Department of Health and Human Services (HHS) is responsible for the delivery of the County's public health and human services that meets the needs of our community's most vulnerable children, adults, and seniors. The Department provides services through more than 120 programs at more than 20 locations. With over 2,000 employees, the Department of Health and Human Services is the largest County Department.
As a department, we believe the health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy food. HHS provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.
WHO WE ARE LOOKING FOR
The Chief Operating Officer's Office is seeking an enthusiastic, professional, and collaborative Program Manager to support Medical Records, medical credentialing, provider enrollment, and Compliance. The ideal candidate will have experience with medical records management, Provider enrollment, HIPAA/privacy, records release processes, regulatory compliance, and documentation standards. This role will help strengthen records management practices, support compliance monitoring, develop and conduct staff training, and promote consistent and effective processes across the department. We are looking for a proactive, organized, and approachable leader who can work collaboratively across programs, provide practical guidance, and support our continued commitment to privacy, compliance, accountability, and quality service.
What Youll Be Doing
The Program Manager for Medical Records and Compliance provides centralized oversight of medical records, privacy, and formal records request processes. This position is important to ensure sensitive and confidential information is appropriately managed, protected, and released in accordance with applicable federal, state, and County requirements. This position will supervise program staff.
Core Duties and Responsibilities
For Compliance:
For Medical Credentialing
For Medical Records
Other Job-Related Responsibilities:
Provide supervision and oversight of assigned staff, including work assignments, performance, training, and day-to-day operational support.
Serve as a departmental subject-matter resource and point of contact for medical records and record-related compliance matters.
Perform other job-related duties as assigned.
ADDITIONAL INFORMATION:
Working Offsite Locations: This position requires the ability to attend meetings or perform work at offsite locations. Offsite work and travel between DHHS locations, clinics, meetings, and trainings.
Evening and Weekend Hours: This position requires the ability to work some evenings and weekends.
Background Statement: A background investigation will be conducted into the selected candidate prior to appointment, and it will be a significant factor in the hiring decision.
Financial Disclosure Requirement: The selected candidate will be required to complete and submit a Financial Disclosure Statement.
Minimum Qualifications
Experience: Thorough five (5) years of professional experience in Medical Records, medical credentialing, provider enrollment, and compliance. Supervisory experience is required for the position.
Education: Graduation from an accredited college or university with a Bachelors Degree.
Equivalency: An equivalent combination of education and experience may be substituted.
License: If required by the position of assignment, possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicants state of residence.
Preferred Criteria, Interview Preferences
Preferred Criteria:
The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevance of training, and experience in the following areas:
Experience managing medical records or confidential information, including your knowledge and application of HIPAA, privacy, confidentiality, provider enrollment /medical credentialing, and records release requirements.
Experience reviewing and responding to Public Information requests, subpoenas, legal requests, regulatory requests, or other formal requests for records, including determining appropriate disclosure, redaction, and escalation for the federal, state, or local government.
Experience conducting compliance monitoring, audits, quality reviews, or investigations, including how you identified risks and implemented corrective actions or process improvements.
Experience developing and delivering training on medical records, privacy, HIPAA, compliance, documentation, or other regulatory requirements. Include the types of audience you have trained.
Experience managing or improving records management or compliance programs, including developing policies, procedures, workflows, tracking mechanisms, or performance measures, and collaborating with leadership, legal, Information Technology (IT), clinical programs, or other stakeholders.
Possession of a current, recognized HIPAA, healthcare privacy, healthcare compliance certification, such as HPOC (HIPAA Privacy Officer certification), or another relevant professional certification.
Interview selection will be based on the following interview preference criteria:
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicants responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the Countys "Public Employees" (which does not include employees of the Sheriffs office) are subject to the Countys ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Leave Benefits
Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.
Retirement Benefits
All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.
Tuition Assistance & Student Loan Forgiveness
Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.
Free Mass Transit Benefit
County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.
Reduced Child and Health Care Costs
Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.
Employee Wellbeing
We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.
Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
01
What is your highest level of completed education?
02
How many years of professional experience do you have in Medical Records, medical credentialing, provider enrollment, and compliance?
03
Do you possess and currently maintain a VALID drivers license from your state of residence?
04
Do you have experience managing medical records or confidential information, including your knowledge and application of HIPAA, privacy, confidentiality, provider enrollment /medical credentialing and records release requirements?
05
If you answered "Yes" to the above question, please experience managing medical records or confidential information, including your knowledge and application of HIPAA, privacy, confidentiality, provider enrollment /medical credentialing, and records release requirements. If you answered "No", please enter N/A below.
06
Do you have experience reviewing and responding to Public Information requests, subpoenas, legal requests, regulatory requests, or other formal requests for records, including determining appropriate disclosure, redaction, and escalation for federal, state, or local government?
07
If you answered "Yes" to the above question, please provide a brief description of your experience in this area and identify where on your resume the work was performed. If you answered "No", please enter N/A below.
08
Do you have experience conducting compliance monitoring, audits, quality reviews, or investigations, including how you identified risks and implemented corrective actions or process improvements?
09
If you answered "Yes" to the above question, please provide a brief description of your experience in this area and identify where on your resume the work was performed. If you answered "No", please enter N/A below.
10
Do you have experience developing and delivering training on medical records, privacy, HIPAA, compliance, documentation, or other regulatory requirements to include the types of audience you have trained?
11
If you answered "Yes" to the above question, please provide a brief description of your experience in this area and identify where on your resume the work was performed. If you answered "No", please enter N/A below.
12
Do you have experience managing or improving records management or compliance programs, including developing policies, procedures, workflows, tracking mechanisms, or performance measures, and collaborating with leadership, Llegal, Information Technology (IT), clinical programs, or other stakeholders?
13
If you answered "Yes" to the above question, please provide a brief description of your experience in this area and identify where on your resume the work was performed. If you answered "No", please enter N/A below.
14
Do you have supervisory experience leading teams to include staff assignments, performance management, training, and day-to-day operational support?
15
If you answered "Yes" to the above question, please provide a brief description of your experience in this area and identify where on your resume the work was performed. If you answered "No", please enter N/A below.
Required Question
Employer Montgomery County (MD)
Address 101 Monroe Street
7th Floor
Rockville, Maryland, 20850
Phone 240-777-5000