Administrative Skills, Calendar Management, Communication Skills, Customer Support/Service, Detail Oriented, Electronic Medical Records, Equipment Maintenance/Repair, Healthcare Software, High School Diploma, Leadership, Medical Office, Medical Treatment, Microsoft Excel, Microsoft Word, Organizational Skills, Orthopedics, Outpatient Care, Patient Care, Patient Education, Physical Therapy, Record Keeping, Team Player, Telephone Skills, Time Management, Treatment Plan
West Bloomfield Township, MI
Company Description
Advanced Physical Therapy has proudly served the Metro Detroit area for over 27 years. We provide high‑quality, hands‑on, personalized care with treatment plans tailored to each patient's unique needs. Our team is dedicated to patient education, strong communication, and helping every individual achieve the best possible outcome.
Come join our caring team of clinical experts.
Job Description
We are looking for a motivated, friendly team member to join our fun and energetic outpatient orthopedic clinic. This hybrid position combines front desk duties with hands‑on rehab aide support to keep our clinic running smoothly.
Responsibilities:
- Greet patients and deliver excellent customer service
- Answer phones, schedule appointments, and manage patient flow
- Verify insurance, update charts, and maintain electronic medical records
- Collect and post patient payments; handle general administrative tasks
- Assist physical therapists with patient care and exercises
- Apply hot/cold packs and prepare treatment areas
- Clean, organize, and maintain therapy equipment and clinic spaces
Qualifications
- High school graduate or equivalent
- 1+ years of previous medical front office experience preferred
- Excellent telephone skills and proficiency in Word and Excel
- Experience with medical software preferred
- Flexibility with work hours and availability
- Attention to detail with great time management and organizational skills
- Team player attitude with an energetic focus on excellent customer service
Additional Information
- Full-time Benefits: Medical, Vision, Dental, PTO, Holidays, etc
- 401k
- Multiple opportunities for professional development, specialization, and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Family-friendly work environment
- Investment from a company that wants you to succeed and thrive
U
US Physical Therapy Inc
U.S. Physical Therapy is one of the largest publicly-traded, pure-play operator of outpatient physical and occupational therapy clinics.
The clinics provide pre- and post-operative care for a variety of orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers and preventative care. USPh also manages physical therapy facilities for third parties, including physician groups and hospitals. Each of USPh’s clinics are directed by a licensed physical therapist that drive patient volume via local physicians, former patients and other referral sources. Marketing representatives are used to further augment sales.
USPh has grown its business through a combination of de novo development and strategic acquisitions. The strategic acquisitions has accelerated the Company’s growth, and are structured with significant ownership retained by the practice owners and founders.