We are seeking a detail-oriented Medical Receptionist to join our client's healthcare facility. The ideal candidate will be responsible for managing the front desk, assisting patients, and ensuring the smooth operation of the reception area.
Duties
Greet patients and visitors in a professional and friendly manner
Answer phone calls, schedule appointments, and manage inquiries
Verify insurance information and assist with billing processes
Maintain patient records and ensure accurate documentation
Coordinate with medical staff to facilitate patient care
Adhere to HIPAA regulations and maintain patient confidentiality
Skills
Proficiency in phone systems and office management software
Familiarity with Medicare guidelines
Excellent phone etiquette and communication skills
Ability to provide exceptional customer service
Prior experience in medical administrative support is required
Bilingual Spanish is a plus
Job Type: Full-time
Benefits:
Health insurance
Work Location: In person