Medical Executive Assistant (MEA)
J. MorrisseyEmployment Type: Temporary-to-Hire
Pay Rate: $24.00$25.00 per hour
Schedule: Set weekly schedule; daily hours will vary based on operational needs.
Hours: Between 6:30 AM and 5:30 PM.
Locations: Farmington, Hartford, Plainville, Glastonbury, Rocky Hill, Enfield, and South Windsor.
Travel Requirement: Must be available to travel daily/weekly, as needed, to any of the listed office locations.
Position Summary
J. Morrissey is seeking an experienced, dependable, and patient-focused Medical Executive Assistant (MEA) to provide administrative support to our physicians across multiple office locations.
This is a fast-paced position requiring strong organizational and communication skills, flexibility, and a commitment to providing exceptional customer service to our patients and physicians.
Key Responsibilities
- Schedule physician office visits, ancillary testing, and surgical procedures.
- Manage a high volume of incoming calls and triage patient inquiries appropriately.
- Obtain pre-certifications and prior authorizations for procedures and testing.
- Verify patient demographics, medical history, and insurance information.
- Check out patients and coordinate follow-up appointments.
- Manage Epic work queues and maintain accurate patient records.
- Process prescription refill requests and physician orders.
- Perform scanning and other administrative duties.
- Communicate regularly with physicians, clinical staff, and other departments.
- Maintain patient confidentiality and comply with HIPAA regulations.
- Travel between designated office locations as needed.
Qualifications and Requirements
- Minimum of 23 years of experience in a medical or surgical office.
- Strong Epic experience, including familiarity with Epic work queues.
- Knowledge of medical terminology and coding.
- Experience with surgical scheduling, insurance verification, and prior authorizations preferred.
- Excellent communication, organizational, and customer service skills.
- Ability to manage multiple phone lines, prioritize tasks, and multitask in a busy environment.
- Strong attention to detail and problem-solving skills.
- Dependable, flexible, self-motivated, and able to work effectively as part of a team.
- Valid driver's license and reliable transportation required.
Ideal Candidate
The ideal candidate is energetic, professional, and enthusiastic, with a mature and dependable approach to supporting physician practices. Must be adaptable to changing daily needs, demonstrate initiative, and consistently provide a positive, compassionate patient experience.
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