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Medical Receptionist

The Group for Women

  • Norfolk, Virginia
  • 30+ days ago
  • $18–$21

Highlights

Our very busy OB/GYN practice needs an experienced Medical Receptionist who can manage the administrative duties involved with coordinating patient and physician schedules as well as provide outstanding customer service. We're looking for a professional who believes that patients should be treated as individuals rather than numbers and who understands the value of compassionate service.

Numbers & Facts

LocationNorfolk, Virginia
Salary$18–$21

Description

Our very busy OB/GYN practice needs an experienced Medical Receptionist who can manage the administrative duties involved with coordinating patient and physician schedules as well as provide outstanding customer service. We're looking for a professional who believes that patients should be treated as individuals rather than numbers and who understands the value of compassionate service.

The job includes significant amounts of multi-tasking along with the following responsibilities:
  • Answer multi-line phones.
  • Greet patients and assist with check in.
  • Greet patients and assist with check out.
  • Maintain provider schedules and optimize appointment availability. 
  • Process payments from patients for their co-pays, deductibles, and balances.
  • Schedule appointments for new and recurring patients based on physician/provider requests.
  • Verify and update patient demographic and insurance information. 
  • Collaborate with clinical and administrative teams to ensure smooth patient flow.
  • Work in a team environment.
  • Ensure HIPAA compliance at all times. 

Requirements: 
  • Previous medical office or healthcare scheduling experience preferred.
  • Experience with EMR systems (Athena or similar) strongly preferred.
  • Strong phone etiquette and communication skills.
  • Ability to manage high call volumes while maintaining accuracy.
  • Excellent organizational and multitasking abilities.
  • Professional demeanor and positive attitude.
  • Team-oriented mindset with strong work ethic.

What We Offer:
  • Competitive salary based on experience.
  • Comprehensive benefits package (medical, dental, vision).
  • Paid time off and holidays (no nights or weekends).
  • 401(k) with employer contribution.
  • Supportive team environment.
  • Opportunities for growth and advancement.

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