Medical Receptionist

As the first point of contact for a medical facility, they provide professional, compassionate, and efficient customer service while helping ensure smooth communication and daily operations. Monitor appointment schedules, track provider availability, and assist in preparing patients for their appointments.

Benefits:

• 401(k)
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Training & development

 Our Medical Receptionists play an essential role in supporting both medical staff and patients. As the first point of contact for a medical facility, they provide professional, compassionate, and efficient customer service while helping ensure smooth communication and daily operations.



Duties and Responsibilities

• Answer incoming phone calls, direct calls to the appropriate staff member, and accurately relay messages when needed.
• Collect, verify, and maintain accurate patient information and provide relevant information to appropriate medical staff.
• Monitor appointment schedules, track provider availability, and assist in preparing patients for their appointments.
• Notify medical staff when patients arrive, are waiting, or require assistance.
• Ensure patients complete all required documentation, forms, and sign-in procedures.
• Process correspondence, records, and file transfers while maintaining confidentiality and accuracy.
• Communicate with medical staff throughout the day to help coordinate patient flow and office operations.
• Provide professional and courteous assistance to patients, visitors, and staff.
• Maintain a welcoming, organized, and efficient front-desk environment.
• Perform other administrative duties as needed to support the medical team and overall operation of the facility.

Required Qualification

•  would prefer you to beproficient in Athenahealth (Athena).