Medical Receptionist- Full Time

This role involves greeting patients, scheduling appointments, handling administrative tasks, and ensuring smooth daily operations of the medical office. The Medical Office Receptionist is responsible for providing front-desk support in a healthcare setting.

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Position Summary:
The Medical Office Receptionist is responsible for providing front-desk support in a healthcare setting. This role involves greeting patients, scheduling appointments, handling administrative tasks, and ensuring smooth daily operations of the medical office.

Key Responsibilities:

•  Greet and check in patients in a friendly and professional manner 
•  Answer phone calls, take messages, and direct inquiries appropriately 
•  Schedule, confirm, and reschedule patient appointments 
•  Verify patient information, insurance details, and update records 
•  Maintain and organize medical records (electronic or paper systems) 
•  Collect co-pays and process payments 
•  Assist with patient intake forms and documentation 
•  Coordinate communication between patients and healthcare providers 
•  Ensure the reception area is clean, organized, and welcoming 
•  Follow all privacy regulations, including HIPAA compliance

Qualifications:

•  High school diploma or equivalent (required) 
•  Previous experience in a medical office or customer service role (preferred) 
•  Knowledge of medical terminology (a plus) 
•  Familiarity with electronic health record (EHR) systems 
•  Strong communication and interpersonal skills 
•  Excellent organizational and multitasking abilities 
•  Basic computer and office equipment skills
•  Bilingual preferred