Customer Support/Service, Documentation, Health Insurance, Medical Office Administration, Medical Records, Multitasking, Operations Management, Patient Follow-up, Patient Registration, Resolve Customer Issues, Safety Process, Time Management, Training/Teaching, Urgent Care
- 401(k) matching
- Bonus based on performance
- Health insurance
- Paid time off
- Training & development
Hours
Every Wednesday 2:00pm - 8:00pm. Every Thursday and Friday 7:45am-8:00pm. Every other Saturday and Sunday 7:45am-5:00pm.
Job description
Culture is everything! Come and work for an amazing team greeting and registering patients in a busy Urgent Care setting. We are looking for a Full time staff member to add to our Boulder clinic on Pearl St. Reliability is a must!
AFC Urgent Care of Boulder is seeking a front desk medical receptionist with excellent customer service skills for a full time position. The ideal candidate will be personable, efficient, and able to address customer concerns/complaints with a positive caring attitude. Must be able to work a 12 hours shift. Open clinic hours are Monday-Friday 8-8 and Saturday-Sunday 8-5. Must be able to multitask as this is a high paced position. Please see job description below and respond to schedule an interview.
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, assist with patients registration on the iPad.
- Register patients, update patient records, and verify insurance accurately and timely
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Prepare, sign, and drop the deposit in the safe on a nightly basis
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation.
- Observe safety and security procedures; promote a safe and pleasant work environment
- Regular attendance to ensure efficient clinic operations
- Other duties and responsibilities as assigned
A
American Family Care Boulder