Medical Receptionist

Texas A&M

  • Bryan, Texas
  • 5 days ago

    Highlights

    As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery. Various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers.

    Numbers & Facts

    LocationBryan, Texas
    Websitetamus.edu/benefits/long-term-disability

    Description

    Job Title

    Medical Receptionist

    Agency

    Texas A&M University Health Science Center

    Department

    Primary Care & Rural Medicine

    Proposed Minimum Salary

    Commensurate

    Job Location

    Bryan, Texas

    Job Type

    Staff

    Job Description

    Our Commitment   

    Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.  

    Who we are 

    As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery. 

    What we want  
    The Medical Receptionist I is responsible for greeting patients and visitors in the clinic, handling patient calls for scheduling appointments and routing calls to the appropriate clinical staff. This position will handle front desk tasks including data entry into the Electronic Management System and billing/insurance processing and inquiries.

    What you need to know

    Please note: Depending upon the nature of your position, you may be required to receive immunizations (excluding COVID and Flu).

    Qualifications:
    Required Education and Experience:

    • High school diploma or equivalent.

    • Two years of experience in medical office, hospital, nursing home, or home health setting.


    Required Special Knowledge, Skills, and Abilities:

    • Must be skilled in the operations of a medical office.

    • Working knowledge of word processing software.

    • Basic computer and typing skills, keyboarding.

    • Interpersonal and communication skills.

    • Ability to plan and organize effectively.

    • Knowledge of HIPAA guidelines.

    • Ability to multi-task and work cooperatively with others.


    Preferred Qualifications:

    • Two years’ experience in general office or personnel operations including one year experience working within a medical office.

    • Prior EHR experience

    • Familiarity with electronic medical record systems.

    • Fluent in Spanish.


    Responsibilities:
    Patient Phone Calls

    • Handle phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance.

    • Route calls to clinical staff and enter phone notes as appropriate.


    Check-In Patients at Front Desk

    • Verify patient demographic information, collect co-pays and past-due balances, work patient waitlist, verify insurance, register patients for portal, check patients in/out.

    • Scan insurance cards and IDs. Assist patients with kiosk.


    Other Billing Projects

    • Various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers.

    • Performs other duties as assigned.

    Why Texas A&M University?   

    We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.   

    Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. 

    All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

    Equal Opportunity/Veterans/Disability Employer.

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