Benefits:- Health insurance
- Opportunity for advancement
- Profit sharing
- Vision insurance
- 401(k)
- 401(k) matching
- Dental insurance
- Free food & snacks
About the Role:Join a leading medical practice in Beverly Hills dedicated to providing personalized and effective treatment. Our clinic’s medical care is second to none, but we are also known for offering a high quality patient experience.
LA Pain is seeking an energetic, people-oriented individual who thrives in a fast-paced environment to fill an opening on our exceptional front desk team.
Only native (or native-equivalent) Spanish speakers will be considered. About half of our patients speak only Spanish, and you will need to converse with Spanish-speakers on a daily basis with the same effortless grace with which you speak to our patients in English.
Job Type: Full-time, on-site (no remote work)
Schedule: Monday through Friday, plus 1-2 Saturdays per month.
Start Date: The sooner the better. A start date before November 18th is preferred.
Starting Pay: $24.00 to $28.00 per hour, depending on experience
Benefits: Health Insurance, Dental/Vision Insurance, 401(k)
Responsibilities:- Greet and check in patients and guests in a warm, professional manner
- Manage busy phones with efficiency, patience, and finesse, while always sounding pleasant, knowledgeable and professional
- Schedule patients for consultations and procedures, confirm appointments
- Collaborate with Clinical Assistants, Medical Historians, and other team members to provide an exceptional patient experience
- Work within our medical records system to check patients in/out, document patient interactions, manage scheduling, and follow assigned workflows
- Maintain a beautiful reception area by keeping everything tidy, organized, and HIPAA-compliant at all times
- Receive mail, subpoenas, and deliveries; ensure urgent deliveries reach the correct person quickly
- Other responsibilities as assigned by the Lead Receptionist, Clinical Operations Manager, and other senior staff
Key Qualities:- Fluency in Spanish is required
- Amazing people skills
- Good energy and an upbeat personality
- Excellent written and oral communication skills
- Strong organization, time management skills, and attention to detail
- Ability to multitask in a fast-paced clinical environment
- Able to lift at least 30 pounds unassisted
- LGBT-friendly
Required Experience:- At least 3 years of relevant full-time work experience is required (or Bachelor’s degree plus at least 1 year of relevant full-time work experience after graduation)
- Experience at a specialty medical practice is highly valued but not required
- We also value hotel/hospitality experience and law firm experience as a strong foundation for this role
We are an Equal Opportunity Employer and welcome applications from all suitably qualified persons.