$21 - $24/Hour
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20 -24 hours/week (Between M-F 8 AM to 5 PM)
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Located in Koreatown
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Must be bilingual (fluent) in Bengali
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Mission City Community Network (MCCN) is a not-for-profit organization operating multiple clinics as a Federally Qualified Health Center. We proudly serve income-challenged families across the San Fernando Valley, San Gabriel Valley, Los Angeles, and San Bernardino area
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This role consists of front-office reception duties. You’ll be the first point of contact for patients—setting the tone for their care experience—and also support clinical operations to ensure smooth patient flow and quality care delivery. You will also assist our outreach team with promoting health awareness in the Bengali community via monthly newsletters and flyers for events.
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Responsibilities
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- Greet patients and visitors in person and by phone; respond to inquiries or direct appropriately
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- Schedule appointments and optimize provider time and room utilization
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- Prepare medical charts and verify eligibility for Medi-Cal or health plans
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- Screen and enroll patients in appropriate programs/payor sources
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- Maintain patient records and update personal/financial information
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- Collect payments when applicable
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- Maintain confidentiality and uphold patient rights
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- Support clinic operations by following procedures and reporting needed changes
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- Answer phones promptly and courteously; take and distribute messages
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- Ensure proper financial screening and documentation when no payor source is available
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- Assist with creating flyers and monthly newsletters to promote health awareness
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- Assist with general clerical and maintenance tasks as needed
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Qualifications & Skills
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- Bilingual in Bengali/Bangla (required)
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- High School Diploma/GED from a WASC-accredited school
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- Minimum 1+ year experience in front medical clinic setting or active enrollment for a field of study in public health, social work, or medical administration,
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- Must pass Basic Clerical Skills Test
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MCCN Benefits
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- 403B Retirement Plan - 5% match
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- After 90 Days: PTO
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- Holiday Pay
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