Medical Receptionist - Aurora, CO

Recognized as part of a workplace named one of Newsweek's America's Greatest Workplaces for 2024, Cara Mia Dermatology is dedicated to delivering high-quality dermatologic and aesthetic care while creating an exceptional experience for our patients.

Our people are at the heart of what we do. We're proud to bring together professionals who value compassionate care, teamwork, excellent service, and making a positive difference in the patient experience. We want Cara Mia Dermatology to be more than a place to work. We want it to be a place where talented people can learn, grow, build meaningful careers, and feel proud of the experience they help provide.

We are currently seeking a Medical Receptionist to join our team. If you're welcoming, organized, dependable, and passionate about delivering exceptional customer service, we'd love to meet you.

What We Offer

We believe in supporting our team members both personally and professionally. Our benefits and perks include:

• Career advancement and professional growth opportunities
• Paid holidays, vacation, floating holiday, and personal time off
• Benefits packages including medical, dental, short-term disability, long-term disability, life insurance, and other voluntary benefit offerings for employees working 30+ hours per week
• Up to 40% off products and cosmetic procedures
• 401(k) matching
• A collaborative, patient-focused team environment
• The opportunity to develop valuable skills and build your career in dermatology

What You'll Do

As a Medical Receptionist at Cara Mia Dermatology, you'll play an important role in each patient's experience. As one of the first and last points of contact for our patients, you'll help create a welcoming, professional, and efficient environment while supporting the day-to-day operations of the practice.

Your responsibilities may include:

• Greeting and welcoming patients in a friendly and professional manner
• Checking patients in and out for scheduled appointments
• Answering incoming calls and assisting patients with general questions
• Scheduling, confirming, and updating patient appointments
• Accurately entering and updating patient demographic and insurance information
• Collecting applicable copays, balances, and other patient payments
• Providing patients with appropriate forms, instructions, and information related to their appointments
• Maintaining accurate patient records and protecting confidential patient information
• Communicating professionally with patients, providers, clinical staff, and other team members
• Helping coordinate patient flow and communicating delays or scheduling changes when appropriate
• Responding to patient questions and concerns with professionalism, empathy, and a solutions-focused approach
• Supporting referral, registration, and other administrative processes as assigned
• Maintaining an organized and professional reception area
• Following established privacy, confidentiality, and practice procedures
• Working collaboratively with clinical and administrative team members to provide an exceptional patient experience
• Performing other administrative duties as assigned

What We're Looking For

We're looking for someone who enjoys helping people and understands how much a welcoming, organized, and responsive reception experience can shape a patient's overall impression of their care.

Qualifications include:

• Customer service experience required
• Previous medical office, healthcare, or medical reception experience preferred
• Strong verbal and written communication skills
• Professional, friendly, and welcoming demeanor
• Strong attention to detail and organizational skills
• Computer literacy and comfort learning electronic scheduling and patient information systems
• Ability to effectively manage multiple priorities in a fast-paced environment
• Ability to communicate professionally and compassionately with patients
• Strong problem-solving skills and the ability to remain calm and professional when addressing patient questions or concerns
• Ability to maintain patient confidentiality and handle sensitive information appropriately
• Ability to work collaboratively with providers, clinical staff, and fellow administrative team members
• Dependable, professional, and committed to delivering an excellent patient experience

Why Cara Mia Dermatology?

At Cara Mia Dermatology, you're not simply joining a practice. You're joining a team where every role contributes to the patient experience.

Our Medical Receptionists are an important part of that experience. From welcoming patients and helping them navigate their appointments to supporting communication between patients and the care team, you'll have an opportunity to make a positive impact throughout each patient's visit.

Whether you're bringing previous healthcare experience or looking for an opportunity to continue developing your skills in a patient-focused environment, you'll have the opportunity to learn, contribute, and grow your career alongside a team committed to excellent patient care and service.

If you're ready to grow your career in dermatology and be part of creating an exceptional experience for our patients, we encourage you to apply and discover what you can build at Cara Mia Dermatology.

ADCS Clinics LLC provides equal employment opportunities to all individuals and complies with applicable federal, state, and local equal employment opportunity and nondiscrimination laws and regulations. All applicants must have authorization to work in the United States.