Benefits: This position is eligible for medical, dental, vision, 401(k), and PTO.
About Our Client:
Addison Group is partnering with a trusted and growing healthcare services provider to hire an Operations Manager for their field-based emergency services team. This individual will play a critical leadership role by managing daily operations, supervising field staff, and supporting organizational growth. Our client offers a collaborative environment with opportunities for professional development and a strong mission-driven culture.
Job Description:
The Operations Manager will be responsible for leading day-to-day activities across a regional EMS operation, including oversight of EMT staff, scheduling, staffing logistics, and compliance. This is a hands-on role that requires a combination of operational expertise, team leadership, and excellent communication. The ideal candidate has experience in emergency medical services and is ready to step into an impactful leadership role.
Key Responsibilities:
Supervise daily operations and manage a team of 10–12 EMTs
Oversee staff scheduling and ensure adequate shift coverage
Collaborate with healthcare facilities and internal teams to ensure smooth coordination
Lead hiring, onboarding, training, and performance oversight for field staff
Review operational processes and recommend improvements
Ensure compliance with policies, procedures, and applicable healthcare regulations
Maintain operational readiness by inspecting vehicles, stations, and equipment
Submit payroll and service reports in a timely manner
Monitor and enhance dispatch and response performance metrics
Participate in leadership meetings and remain accessible for operational needs
Qualifications:
EMT, Paramedic, or clinical background strongly preferred
Prior leadership experience in healthcare, hospitality, retail, or service-based industries
Strong interpersonal and decision-making skills
Comfortable working in a fast-paced, field-based environment
Ability to lift and move up to 250 lbs as needed
Entrepreneurial mindset with a passion for team development and operational efficiency
Perks
Health, Dental, and Vision Insurance
PTO
401K matching
Life Insurance
Tuition reimbursement
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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About the Company
A
Addison Group
Need a job? Need an employee? Then you need Addison Group, the professional staffing and search firm that has reshaped the industry with our excellent placements in the Administrative & HR, Engineering, Executive Search, Finance & Accounting, Healthcare, and IT sectors.
Addison Group has enjoyed rapid growth since its inception in 1999, when a group of visionary industry leaders in Chicago set out with the simple goal of recruiting the best candidates for the best companies. With the help of its strategic investment partner, Trilantic Capital Partners, Addison Group has expanded its reach across the country through 13 offices and six core industry sectors, from Administrative to IT.