Medical Office Specialist

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Medical Office Specialist today with HCA Florida West Women's Health.

Job Summary and Qualifications

Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays

Seeking a Medical Office Specialist for our practice who provides clerical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now.

What you will do in this role:

• You will manage all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones 
• You will manage filing and retrieving medical records and patient information
  
• You will assist with collecting and recording co-pays (cash and/or charge) including balancing the day in the computer
• Collecting out of pocket costs (Co-Pays, Deductible, etc.) 
• Professionally assist doctors, staff, visitors and patients. 
• Patient registration: assist patients with new patient forms and check accuracy. 
• Able to enter all demographics accurately and quickly. 
• Answer all phone calls in a professional and courteous manner. 
• Perform all duties within HIPAA regulations. 
• Maintain confidentiality of all doctor, staff and patient information.
• Answering phones, schedule appointments, message taking, phone transfers, checking on referrals Medical Receptionist Requirements: 
• 1 year of experience at a healthcare facility in a Medical Receptionist role (essential). 
• Working knowledge of medical terminology, and various health insurance plans 
• Innovative thinker with strong conceptual and problem-solving skills. 
• Meticulous attention to detail with the ability to multi-task. 
• Strong organizational, administrative and planning skills. 
• Ability to work under pressure and react effectively and professionally to high pace situations. 
• Ability to use discretion while working with sensitive information. 
• Excellent documentation, communication and IT/EMR skills. 
• Passionate about healthcare excellence. 

What Qualifications you will need:

• One year of experience in a medical office setting is highly preferred
• Experience using an EHR system is highly preferred
• Bilingual English and Spanish is a plus

Benefits

HCA Florida West Women's Health, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times.  In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Office Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.