Medical Office Front Desk

At Pandya Medical Center, we believe in going above and beyond for every patient. Our team members are dedicated professionals who truly care about making a difference. We listen, understand, and treasure each personal story shared by our patients. Our commitment extends beyond our clinic walls, with active involvement in community health fairs and volunteering initiatives. We are a highly reputed medical practice in North Atlanta, offering strong growth opportunities and robust benefits for our employees. Be a part of our dynamic team and take your career to the next level with Pandya Medical Center!

We are seeking a the right person for our Medical Office Front Desk to become a part of our team in our location in Lawrenceville.

• Check in patients in/out the appropriate time frame to ensure the provider is on time
• Use electronic health record to check in patients
• Answer phone calls and transfer to appropriate personnel and department
• Verify patients insurance through phone and using insurance portals
• Collect patients ID for verification of name and date of birth
• Collect payment at check in and check out stations
• Complete pre-visit prep each day in a timely manner
• Listen to voicemails and call back in an appropriate time frame
• Scan faxes and medical records in patients chart and notify the appropriate personnel
• Provide support to staff and clients when necessary
• Provide great customer experience

Qualifications:

• Must have prior Medical Front office experience

• Strong interpersonal and communication skills with the ability to interact professionally with patients, Providers, and staff.

• Excellent organizational skills and attention to detail.

• Ability to multitask and prioritize in a fast-paced clinical environment.

• Strong documentation and data entry accuracy.

• Ability to maintain confidentiality and handle sensitive information in compliance with HIPAA regulations.

• Critical thinking and sound judgment within scope of practice.

• Team-oriented mindset with a commitment to high-quality patient care.

• Dependable, punctual, and adaptable to changing clinical needs.