Medical Office Front Desk Coordinator

TEEMA GROUP

  • Cincinnati, OH
  • 2 days ago
  • $20–$22

Highlights

In this front-office role, you'll be the first point of contact for patients while supporting providers and clinical staff to ensure a smooth and efficient patient experience. If you enjoy working in a fast-paced medical office, have excellent communication skills, and thrive on providing exceptional customer service, we'd love to hear from you!

Numbers & Facts

LocationCincinnati, OH
Salary$20–$22

Description

Medical Office Coordinator

Location: Multiple Clinic Locations
Position Type: Full-Time Contract (Minimum 3 Months)
Start Date: ASAP
Potential for Permanent Hire

Join a Patient-Focused Healthcare Team!

TEEMA is seeking a friendly, organized, and customer-focused Medical Office Coordinator to join a busy outpatient clinic. In this front-office role, you'll be the first point of contact for patients while supporting providers and clinical staff to ensure a smooth and efficient patient experience.

If you enjoy working in a fast-paced medical office, have excellent communication skills, and thrive on providing exceptional customer service, we'd love to hear from you!

What You'll Be Doing

Patient Services

  • Welcome patients and visitors with professionalism and compassion.

  • Complete patient registration, check-in, and check-out.

  • Schedule, confirm, and reschedule appointments.

  • Verify patient demographics, insurance eligibility, referrals, and required documentation.

  • Collect co-pays, co-insurance, pre-payments, and self-pay balances.

Administrative Support

  • Scan and upload insurance cards, medical records, and patient documentation into the electronic health record (EHR).

  • Create and update patient encounters and assist with pre-clinic chart preparation.

  • Answer incoming phone calls and route messages appropriately.

  • Process incoming faxes and coordinate communication with providers and clinical staff.

  • Assist with medical records requests, disability paperwork, and FMLA documentation.

Daily Clinic Operations

  • Support providers and clinic staff to ensure efficient patient flow.

  • Reconcile daily payments and complete end-of-day balancing reports.

  • Assist with deposit documentation and other administrative tasks.

  • Travel between nearby clinic locations as needed.

  • Participate in an occasional Saturday rotation.

What We're Looking For

  • High school diploma or equivalent.

  • Previous medical office, healthcare reception, or patient-facing administrative experience preferred.

  • Outstanding customer service and communication skills.

  • Strong organizational skills with the ability to multitask in a busy clinic environment.

  • Comfortable working with electronic health records (EHR) and learning new software.

  • Basic Microsoft Office experience.

  • Ability to maintain patient confidentiality and comply with HIPAA and clinic policies.

  • Reliable transportation for travel between nearby clinic locations when needed.

Physical Requirements

  • Ability to sit, stand, and walk throughout the workday.

  • Frequent use of a computer, keyboard, and telephone.

  • Ability to reach, bend, push, pull, and occasionally kneel.

  • Lift and carry up to 25 pounds without assistance.

  • Ability to communicate clearly with patients, providers, and staff.

  • If you're passionate about delivering outstanding patient service and enjoy being the welcoming face of a healthcare team, apply today!

Email your resume today if you would like to apply

mpalkin@teemagroup.com

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