Medical Office Assistant

Headquartered in Phoenix, IMS Care Center is a team of 500 employees, and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.

IMS is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Medical Office Assistant for our Primary Care clinic in Mesa. The Medical Office Assistant is responsible for providing support by assisting patients and their family members before, during and after their visit. Medical Assistants work alongside doctors, nurses, front office staff, and other clinical personnel, performing functions that help the clinic run smoothly.

Responsibilities:

• Room patients
• Take vitals/review patient history
• Prepare and clean room for patient and get patient prepared for the physician encounter.
• Performs a variety of office-based testing and treatments related to patient care under the supervision of clinician care.
• Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests.
• Manages check-in and check-out functions
• Schedules appointments/tests/procedures
• Answers incoming calls and route them to the appropriate staff
• Perform other duties as assigned

Education/Experience:

• High School Diploma or equivalent
• Must have one of the following: Certified Nursing Assistant (CNA) Certification, Registered Medical Assistant, Emergency Room or Emergency Medical Technician certification, or minimum of 2-5 years of medical assisting experience
• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software
• Front Office experience in a clinic setting preferred
• Requires exceptional interpersonal and communication skills. Ability to interact with people from different backgrounds and cultures
• Requires the ability to manage multiple changing priorities in an effective and organized fashion
• Must have knowledge of and always follow HIPAA guidelines and secure Protected Health Informaion
• The ability to work in a constant state f alertness and in a safe manner
• Computer skills that support efficient usage of systems
• Desire to deliver the best quality customer servie
• Professional demeanor when working with patient face-to-face or over the phone
• Contributes to team effort by accomplishing related job responsibilities

Compensation:

• Medical, Dental, and Vision benefits
• 401k match available
• Paid Time Off

Joining IMS is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.  Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, apply now!

You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan.

*IMS is a tobacco-free work environment

IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.