Medical Office Assistant (MCP)

Job Description Summary

MUSC Community Physicians MCP is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Provide administrative coverage at the front desk of the Clinic, including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical hospital correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration and documentation. Schedule interpreters for clients. Retrieve billing charges.

Entity --------

MUSC Community Physicians MCP

Worker Type ------------

Employee

Worker Sub-Type -----------------

Regular

Cost Center ------------

CC001837 MCP - Lanc Palmetto Primary Care

Pay Rate Type -------------

Hourly

Pay Grade ----------

Health-19

Scheduled Weekly Hours ----------------------

40

Work Shift ------------

Job Description

To provide constant and efficient operations of the physician medical office. Duties to include scheduling patient registration, telephone triage, medical records billing and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check-in, check-out, charge posting, cash management, and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling, and referrals management.

1. Schedule appointments, greet check-in, and check-out all visitors and patients.
2. Collect appropriate deposits and co-pay amounts at registration and/or check-out.
3. Responsible for patient work-up, vital signs, and H & P if necessary.
4. Prepare medication listing for physician. Reviews listing at each visit to ensure accuracy.
5. Assists physicians with patients and office procedures.
6. Update and review patient medication listing for accuracy.
7. Retrieves radiology reports from various diagnostic centers and hospital.
8. Review charts to ensure proper documents are available for physician to review at the time of patients appointment.
9. Contact referring physicians offices to obtain proper documents prior to patient appointment when necessary.
10. Contact patients after missed appointments, reschedule, and send appointment letters.
11. Complete disability forms.

Minimum Education and Experience

High school diploma or equivalency plus one year of patient care experience in a healthcare facility or a Certified Nursing Assistant or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training or EMT or Paramedic certification or a Bachelors degree.

Required Licensure Certifications Registrations

NA

Additional Job Description

Benefits

• Health
• Dental
• Vision
• Life insurance
• Employer-sponsored retirement plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options

Continuous professional and clinical training Competitive pay Annual Merit Increase Wellbeing resources Tuition Reimbursement Employee perks and discounts Employee referral program Flexible schedule options Certification incentive program

Physical Requirements

Ability to perform job functions while standing. Frequent Ability to perform job functions while sitting. Frequent Ability to perform job functions while walking. Frequent Ability to climb stairs. Infrequent Ability to work indoors. Continuous Ability to work from elevated areas. Frequent Ability to work in confined, cramped spaces. Infrequent Ability to perform job functions from kneeling positions. Infrequent Ability to bend at the waist. Frequent Ability to squat and perform job functions. Infrequent Ability to perform repetitive motions with hands, wrists, elbows, and shoulders. Frequent Ability to reach in all directions. Frequent Possess good finger dexterity. Continuous Ability to fully use both legs. Continuous Ability to fully use both hands, arms. Continuous Ability to lift and carry 15 lbs. unassisted. Infrequent Ability to lift, lower objects 15 lbs. from/to floor from/to 36 inches unassisted. Infrequent Ability to lift from 36 inches to overhead 15 lbs. Infrequent Ability to maintain 20/40 vision corrected in one eye or with both eyes. Continuous Ability to see and recognize objects close at hand or at a distance. Continuous Ability to match or discriminate between colors. Continuous Selected Positions Ability to determine distance, relationship between objects, depth perception. Continuous Ability to maintain hearing acuity with correction. Continuous Ability to perform gross motor functions with frequent fine motor movements. Continuous Ability to work in a latex-safe environment. Continuous Ability to maintain tactile sensory functions. Frequent Selected Positions Ability to maintain good olfactory sensory function. Frequent Selected Positions Ability to be qualified physically for respirator use initially and as required.

If you like working with energetic, enthusiastic individuals, you will enjoy your career with us.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion, or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family, or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit, and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees