Medical Librarian Operations Manager

HPC International, Inc.

Crown Point, IN

JOB DETAILS
SKILLS
Budgeting, Coaching, Communication Skills, Customer Relations, Customer Satisfaction, Health Science, Healthcare Management, Hospital, International Health, Leadership, Library and Information Science, Medical Library, Online Training, Operational Communications, Operations Management, Organizational Skills, Performance Analysis, Performance Management, Problem Solving Skills, Sales Management, Sales Presentation, Sales Support, Science Library, Team Lead/Manager, Vendor/Supplier Relations, Willing to Travel
LOCATION
Crown Point, IN
POSTED
Today

Are you a driven, passionate and enthusiastic medical librarian with leadership experience supporting medical, academic and/or health science libraries? If so, we want to talk to you!

HPC has an opportunity within our library division for a highly motivated individual to join our team as our new HPC Librarian Operations Manager.

This is a full-time position, working in our Crown Point, IN office (or onsite at one of HPC’s local library client campuses in the Crown Point, IN area) to oversee the day-to-day operational excellence of the division and managing the performance of HPC’s librarian team.

To learn more about our HPCLibrarian service please go to our website at  https://home.hpcinternationalinc.com/ > Solutions > Librarian. Please watch the video that explains HPCLibrarian, what it is and how it works so that you are familiar with the service and how we explain it to the clients nationwide we serve.

About the Role

HPC International is seeking an experienced medical librarian leader to serve as our HPC Librarian Operations Manager. This position combines client-facing library management with leadership of HPC’s librarian team.

Key Responsibilities

Library Client Management (60–70%): Manage healthcare library clients, budgets, subscription renewals, vendor relationships, collection development, research support, library websites, training, and stakeholder communications. Operations & Team Leadership (30–40%): Lead and support HPC’s librarian team, standardize workflows, monitor performance and client satisfaction, conduct coaching and business reviews, resolve escalated issues, and support sales presentations.

Qualifications

MLS or MLIS from an accredited program. 10+ years of professional library experience. 4+ years of leadership experience in a hospital or health sciences library. Strong knowledge of medical library operations, collection development, subscription management, and research databases. Excellent communication, organizational, and relationship-building skills. Ability to travel occasionally (2–3 trips annually).

What We Offer

Competitive annual salary, comprehensive benefits, 401(k), profit-sharing, generous PTO, and 12 paid holidays.

About HPC International

HPC International helps healthcare organizations manage education, library, and research resources through innovative services and technology solutions.

About the Company

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HPC International, Inc.