Medical Front Office

Medical Front Office Representative (Temporary) - Phoenix, AZ

Pay: $18-$22/hr (based on experience)

Type: Temporary / Contract

Location: Onsite in Phoenix, AZ

Industry: Healthcare | Medical Office Administration | Patient Access

A reputable medical office in Phoenix is seeking a dependable, patient-focused Front Office / Medical Receptionist to support a busy clinic environment. As a third-party recruiter, I'm hiring on behalf of a confidential healthcare client that needs someone who can jump in quickly, keep the front desk running smoothly, and deliver a welcoming experience for every patient.

What You'll Do (Key Responsibilities)

• Greet patients, manage check-in/check-out, and ensure accurate demographic updates
• Answer high-volume inbound calls, route messages, and provide excellent customer service
• Schedule/reschedule appointments and help manage provider calendars
• Verify insurance, confirm eligibility, and collect co-pays (as applicable)
• Maintain accurate documentation in the EHR/EMR and follow HIPAA guidelines
• Support day-to-day front office workflow (scanning, faxing, filing, records requests, etc.)
• Communicate effectively with clinical staff to keep patient flow organized and efficient

What We're Looking For

• Prior experience in a medical front office, patient access, or clinic receptionist role (preferred)
• Comfort with multi-line phones, scheduling, and fast-paced patient-facing work
• Experience with EHR/EMR systems (Epic/Centricity/NextGen/eClinicalWorks or similar is helpful)
• Strong attention to detail (accuracy with patient info + insurance)
• Professional communication, reliability, and a team-first attitude
• Bilingual skills (Spanish/English) are a plus, but not required

Why This Role

• Competitive pay range: $18-$22/hr
• Great opportunity to build healthcare administrative experience in a busy Phoenix clinic
• Supportive environment with hands-on training and clear processes

Pay Details: $18.00 to $22.00 per hour

Search managed by: Gabrielle Hernandez

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.