Medical Front Office - Patient Service Specialist

When patients enter our outpatient physical therapy center in Lake in the Hills, we want them to have an exceptional experience – starting at the front desk. Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.

Overview:

Position: Patient Service Specialist

Location: 411 N Randall Rd Ste F, Lake in the Hills, IL 60156

Type of Employment: Part-time

Schedule:Monday 4-7pm and Wed 2-7pm (hours subject to change)

Compensation: $17.00 - $20.00/hour (pending experience)

 

When patients enter our outpatient physical therapy center in Lake in the Hills, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Why Join Us:

Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. 

 

Check out the video below for additional insight into the work of our Patient Service Specialists! 

 

Responsibilities:

 

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications:

Minimum:

• High School Diploma or GED
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Preferred:

• Insurance Verification Experience

Additional Data:

Equal Opportunity Employer/including Disabled/Veterans