Medical Front Desk Specialist

Medical Front Desk Specialist – Mental Health Clinic | Oklahoma

Pay: Competitive – $18/hour
Schedule: Temporary assignment through October| Day Shift | Clinic Hours
Job Type: In-Person | Front Office | Healthcare Support

Front Desk Specialist – Mental Health Clinic | Oklahoma – Must-Have Requirements

• High School Diploma or equivalent required
• Minimum 1 year healthcare or medical office experience (within last 3 years)
• Experience with direct patient interaction required
• Ability to type at least 30 WPM
• Strong computer and data entry skills
• Experience with multi-line phone systems
• Ability to maintain confidentiality (HIPAA compliant environments)
• Professional communication and customer service skills

Front Desk Specialist – Mental Health Clinic | Oklahoma – Position Summary

We are seeking a personable and professional Front Desk Specialist to support a leading community mental health organization. This role provides front office and telephone support, client engagement, and administrative assistance in a fast-paced behavioral health environment serving individuals and families in need of mental health and addiction services.

Front Desk Specialist – Mental Health Clinic | Oklahoma – Essential Duties & Responsibilities

• Manage multi-line phone system and direct calls appropriately
• Perform front desk operations including check-in and check-out
• Greet and assist clients, families, and visitors professionally
• Support client intake and general administrative tasks
• Maintain accurate records and data entry in systems
• Provide excellent customer service in high-stress situations
• Assist with scheduling and coordination of services
• Maintain confidentiality of all patient and agency information
• Support communication between staff, clients, and providers

Front Desk Specialist – Mental Health Clinic | Oklahoma – Additional Qualifications

• Experience working with behavioral health or high-need populations preferred
• Ability to work with agitated, mentally ill, or substance-using individuals
• Strong listening and communication skills
• Ability to remain calm and professional under pressure
• Strong organizational skills and attention to detail
• Ability to build positive working relationships with staff and clients

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