Medical Front Desk Receptionist

About Us:

We are a compassionate and professional psychiatric office dedicated to providing exceptional mental health care in a supportive environment. We are seeking a reliable and detail-oriented Front Desk Receptionist to join our team and serve as the first point of contact for our patients.

Responsibilities:

• Answer and direct incoming phone calls in a courteous and professional manner
• Check and respond to voicemail and email messages promptly
• Schedule, confirm, and manage patient appointments
• Greet and check in patients, ensuring all necessary information and forms are completed
• Maintain accurate patient records and update information as needed
• Communicate with providers and staff to support smooth daily operations
• Handle confidential patient information in compliance with HIPAA standards
• Assist with general office duties, including filing, scanning, and data entry

Qualifications:

• Previous experience in a medical office preferred
• Excellent communication and organizational skills
• Ability to multitask in a fast-paced environment
• Proficiency with scheduling systems, email, and basic computer programs
• Professional, friendly, and compassionate demeanor