Medical front desk receptionist

The position involves greeting and assisting patients/visitors, answering phones, scheduling appointments, maintaining records, and handling medical charts and filing. Previous front-desk, receptionist, medical office, or administrative experience preferred.

Benefits:

• Paid time off

Front Desk Receptionist – Full-Time / Part-Time

Position Summary
We are seeking a dependable and organized full-time Front Desk Receptionist to support daily office operations and provide professional customer service. The position involves greeting and assisting patients/visitors, answering phones, scheduling appointments, maintaining records, and handling medical charts and filing.

Key Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer and direct incoming phone calls and messages.
• Schedule, confirm, and coordinate appointments.
• Check patients in and out and assist with front-desk paperwork.
• Pull and prepare patient charts for scheduled appointments.
• File charts and medical records accurately and in a timely manner.
• Maintain organized filing systems and locate records when requested.
• Verify and update patient demographic and insurance information.
• Scan, copy, and organize documents as needed.
• Maintain patient confidentiality and follow office policies and procedures.
• Communicate effectively with patients, providers, and office staff.
• Perform other administrative duties as assigned.

Qualifications

• Previous front-desk, receptionist, medical office, or administrative experience preferred.
• Strong organizational and filing skills.
• Excellent communication and customer-service skills.
• Ability to multitask and work efficiently in a busy office environment.
• Comfortable handling confidential patient information.
• Basic computer skills and ability to learn office systems.
• Reliable, punctual, and professional.