| Location | Groton, CT |
| Salary | $25–$28 |
Schedule:
Monday–Thursday: 9:30 AM–5:00 PM
Friday: 8:30 AM–5:00 PM
We are seeking a dependable and customer-focused Medical Front Desk Coordinator to support a busy clinical environment.
This role is ideal for someone who enjoys working with patients, managing multiple priorities, and keeping front-office operations organized and efficient. The right candidate will bring strong communication skills, a team-oriented attitude, and hands-on experience using Epic.
Greet patients and provide professional front-desk support.
Complete patient check-in and check-out activities.
Schedule and update patient appointments.
Answer incoming calls and respond to routine questions.
Verify insurance information and maintain accurate patient records.
Update information and documentation within Epic.
Communicate closely with clinical staff to support smooth patient flow.
Assist with general administrative and front-desk responsibilities as needed.
Help resolve scheduling or patient-service issues in a professional manner.
Maintain confidentiality and follow established healthcare procedures.
Epic experience required.
Strong customer service and communication skills.
Ability to work effectively in a busy clinical setting.
Reliable, flexible, and team-oriented approach.
Strong organization and attention to detail.
Ability to manage multiple responsibilities while maintaining a positive patient experience.
Preferred: Previous medical office or healthcare experience, including patient registration, scheduling, insurance verification, phones, and coordination with clinical teams.