Medical Front Desk Associate (Part-Time) - Peters Medical Research

Customer Focus – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty. Stress tolerance – Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.

Job Description

Medical Front Desk Associate (Part-Time)


“Peters Medical Research is looking for a Part-Time Medical Front Desk Associate to Join Our Team!”

Key Responsibilities:

• Front Office Management: Greet and welcome visitors; maintain a tidy, professional reception area.
• Communication: Answer, screen, and forward incoming phone calls using a multi-line system.
• Administrative Support: Manage appointment scheduling, verify insurance/demographics, and distribute mail.
• Operations: Update calendars, prepare meeting rooms, and assist with general filing and clerical tasks. 
• Monday - Thursday from 8 am - 1 pm  

Abilities:

• Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Stress tolerance – Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
• Customer Focus – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
• Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
• Building Trust – Interacting with others in a way that gives them confidence in their intentions and those of the organization.

Qualifications:
 

• 1+ year of medical office experience, with patient registration experience preferred.
• High school diploma or equivalent
• Candidate must be a self-starter and adapt to departmental changes when necessary.
• Multilingual is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Customer service skills are pertinent.

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