Medical Equipment Setup, CSR

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.

Job Responsibilities:

• • Performs CPAP/RAD setups in a timely and professional manner

    • • May also perform setup of oxygen equipment and other DME in patients' homes as well

      • • This includes completion of all required documentation, instructs patient on the safe and proper use of equipment

      • • Cleans rental equipment when returned to the center, in accordance with policies and procedures

          • • Maintain cleanliness and organization of warehouse/storage area

          • • Monitors CPAP/RAD Compliance report and follows up with non-compliant patients

            • • Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient

              • • Monitors mdINR Compliance report and follows up with non-compliant patients

                • • Manage the center's oximetry process

                  • • Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning

                    • • Responsible for participating in on-call responsibilities for the center

                        • • The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility

                        • • Represents the company through professional personal appearance, patient care activities

                          • • May serve as a backup to other employees for vacation, illness, or other periods of absenteeism

                            • • Requires use of personal vehicle and a valid driver's license

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                              • • Must have good interpersonal, verbal, and written communication skills

                                • • Must be computer-literate

                                  • • Must be able to read and interpret instructions and effectively communicate them to patients

                                    Education and Experience:

                                    • • Must have a high school diploma or equivalent

                                      • • Valid driver's license

                                        • • Completion of company's Equipment Certification Program

                                          Physical Demands:

                                          The employee must occasionally lift and/or move up to 25 pounds.

                              
                              
                              Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled