Medical Director - Adult Primary Care - UVA Physicians Group

The Medical Director provides clinical oversight and physician and advanced practice provider leadership for outpatient ambulatory clinics. This position combines direct patient care with administrative and operational responsibilities related to clinical quality, regulatory compliance, provider engagement, and performance outcomes. The role collaborates with UPG and UVAH leadership to align clinical practice with organizational goals and standards. Reports to the Chief Operating Officer.

PRINCIPAL DUTIES AND RESPONSIBILITIES

The Medical Director provides clinical oversight and leadership for physicians and advanced practice providers. The role ensures consistent standards of care, regulatory compliance, and alignment with UPG and UVA Health clinical protocols and quality expectations.

The position supports provider performance and engagement through clinical guidance, mentorship, and participation in onboarding and professional development. The Medical Director partners with operational and administrative leaders to support clinical workflows, access quality improvement, and population health initiatives within an ambulatory care environment.

The role serves as a clinical liaison to UPG and UVA Health leadership, contributing clinical input to performance monitoring, operational decisions, and strategic initiatives to improve patient outcomes and provider experience.

Clinical Responsibilities

Provide clinical leadership and direction to ensure consistent standards of care. Clinical responsibilities and patient panel composition will align with the incumbents clinical discipline, credentialing, and scope of practice.

Support and mentor providers and assist with onboarding and clinical education. Serve as a resource for clinical protocols, documentation standards, and clinical workflows.

Maintain a panel of patients and fulfill clinical duties as scheduled. Function as an EMR resource and superuser.

Administrative and Operational Responsibilities

Participate in planning and implementation of operational initiatives. Ensure adherence to organizational policies, clinic regulations, and medical staff bylaws.

Participate in provider recruitment, selection, and retention efforts. Assist with addressing provider performance concerns and supporting resolution processes.

Collaborate with UPG and UVA Health leaders on strategic priorities, service line development, and program advancement.

Quality and Population Health Responsibilities

Accountable for monitoring key clinical quality, safety, and performance metrics and driving improvement actions as needed.

Lead efforts related to clinical outcomes, patient safety, and continuous improvement.

Review clinical performance data and facilitate corrective action where needed.

Implement evidence-based practices and performance benchmarks.

Support value-based care, population health initiatives, and community wellness priorities.

Provider Engagement and Coordination

Facilitate effective communication between clinical teams and administrative leadership.

Promote collaboration across providers and allied health professionals.

Represent clinical perspectives in decision-making and operational planning.

Non-Essential Functions of the Job

Participate in committees, task forces, or special projects as needed.

Support community outreach, education, or academic activities when applicable.

Contribute to pilot initiatives, quality improvement projects, or innovation efforts.

Engage in professional development activities beyond required licensure.

Perform other related duties as assigned to support organizational needs.

REQUIRED QUALIFICATIONS

• Knowledge, Skills & Abilities:
• Education: Graduate of an accredited medical school with a degree of Doctor of Medicine or Doctor of Osteopathy and completion of an accredited residency in the applicable specialty.
• Certification and Licensure: Physician candidates must maintain current board certification or board eligibility in the applicable specialty in accordance with medical staff bylaws.
• Eligibility for and ability to obtain unrestricted licensure in the Commonwealth of Virginia, appropriate to discipline.
• Eligibility for and ability to obtain required appointment credentialing and clinical privileges as applicable to discipline and privileging model in accordance with UVA Health and UPG credentialing requirements.
• Must maintain a current unrestricted DEA registration as applicable to role and prescribing authority.
• Must demonstrate and maintain all credentialing, licensure, and certification requirements of UVA Health System, the Virginia Board of Medicine, or the Virginia Board of Nursing, and applicable certifying bodies.

Life Support Requirements

• Current Basic Life Support certification is required.
• Advanced Cardiac Life Support, Pediatric Advanced Life Support, or Neonatal Resuscitation Program certification is required as applicable to role and clinical responsibilities.

Experience

• Physician Track: Five or more years of post-residency clinical practice experience, including:
• Progressive clinical leadership with administrative or operational oversight.
• Ambulatory care delivery experience, including exposure to clinic operations and care team workflows.
• Demonstrated use of clinical operational or performance data to inform quality improvement initiatives and strategic decision-making.
• Experience collaborating with leaders and stakeholders within a large academic health system or integrated healthcare organization preferred.

Knowledge and Skills

• Knowledge of evidence-based clinical practice standards and quality improvement methodologies applicable to ambulatory settings.
• Knowledge of regulatory compliance and accreditation requirements, including clinic regulations and medical staff bylaws.
• Ability to apply sound clinical judgment and integrate evidence-based guidelines into daily practice and clinical oversight.
• Strong communication and interpersonal skills with the ability to build trust, influence outcomes, and collaborate effectively with providers, staff, and executive leadership.
• Ability to lead, mentor, and engage providers in a multidisciplinary care environment.
• Demonstrated skill in operational planning, prioritization, and managing multiple responsibilities in a complex clinical setting.
• Ability to analyze clinical quality and performance data to inform decision-making and drive improvement initiatives.
• Proficiency in clinical technology, electronic medical record systems, and data reporting tools, with the ability to function as an EMR superuser.
• Ability to navigate and collaborate within a large academic health system while supporting local clinic operations and community-based care.
• Strong problem-solving and conflict resolution skills with the ability to address performance concerns in a constructive and compliant manner.

SUPERVISORY RESPONSIBILITIES

Provides clinical oversight and leadership for an interdisciplinary care team supporting ambulatory clinic operations, which may include pharmacists, advanced practice providers, behavioral health providers, and nursing care coordinators.

May participate in performance feedback development and coordination of team activities in collaboration with operational leadership.

Physical Requirements

This position requires the ability to perform clinical and administrative duties in an outpatient ambulatory setting, including prolonged periods of standing and walking, occasional bending, reaching, and repetitive use of hands for computer and clinical tasks.

The role requires effective visual, auditory, and communication skills, attention to detail, and the ability to review and document clinical information accurately.

Ability to lift or move light to moderate objects may be required in specific clinical settings, consistent with the essential functions of the role and with reasonable accommodation.

Working Conditions

The work is performed primarily in an outpatient clinic setting.

Occasional to moderate travel between clinic locations and to meetings may be required.

The role involves regular interaction with clinical staff, patients, and administrative personnel within a fast-paced healthcare environment.

SUCCESS FACTORS

Establishes clinical credibility and trust with providers by demonstrating sound clinical judgment, consistency in decision-making, and visible engagement in patient care.

Maintains high-quality, safe, and compliant clinical operations across assigned clinics with adherence to clinic regulations and medical staff bylaws.

Builds strong collaborative relationships with UPG and UVA Health leaders, effectively navigating system structures while advocating for local clinic needs.

Improves or sustains key clinical quality, patient safety, and population health outcomes through data-informed decision-making and evidence-based practices.

Engages mentors and supports providers, contributing to strong onboarding, professional development, and retention.

Effectively identifies and addresses provider performance concerns early using fair, constructive, and compliant approaches.

Leverages clinical operational and EMR data to monitor performance, identify trends, and drive continuous improvement.

Balances clinical responsibilities with administrative and leadership duties, meeting operational priorities and deadlines.

Supports strategic initiatives and service line development aligned with organizational goals.

Demonstrates adaptability and resilience in a healthcare environment, responding effectively to changing patient, workforce, and regulatory demands.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVAs commitment to non-discrimination and equal opportunity employment.