Medical Customer Service Representative

This role is responsible for delivering high quality customer service, scheduling appointments and ensuring accurate communication with various departments. Duties Include: Answer incoming calls, emails and messages from patients and healthcare providers.

We are seeking a temporary Medical Customer Service Representative to assist a busy specialty clinic.  This role is responsible for delivering high quality customer service, scheduling appointments and ensuring accurate communication with various departments.

Wage:  $19 - $21/hour 
Schedule:  M-F (8am-5pm)

Duties Include:

• Answer incoming calls, emails and messages from patients and healthcare providers
• Schedule, confirm and reschedule appointments
• Verify patient information
• Collaborate with clinical and administrative staff
• Other duties as assigned

Qualifications:

• Previous customer service experience, preferably in medical or healthcare setting
• Previous EMR experience 
• Strong communication skills
• Scheduling experience