Medical Courier PRN

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Medical Courier PRN with Methodist Healthcare you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

Responsible for the safe, secure, and timely transportation of medical specimens, pharmaceuticals, blood products, medical supplies, equipment, documents, and other healthcare-related materials between Methodist Healthcare System facilities and approved external locations. Ensures chain-of-custody requirements are maintained, delivery schedules are met, and customer service standards are consistently upheld while supporting patient care operations across the health care system.

Essential Job Functions:

1. Safely transports laboratory specimens, blood products, pharmaceuticals, medical supplies, equipment, patient-related documents, and other healthcare materials between designated locations.
2. Maintains required chain-of-custody procedures and ensures proper handling, security, and confidentiality of all transported items.
3. Performs route assignments in a timely and efficient manner while adjusting priorities to accommodate and time-sensitive deliveries such as STAT, ASAP and RUSH.
4. Utilizes dispatch, tracking, scanning, and communication systems to accurately document pickups, deliveries, and route activity.
5. Verifies shipment contents, delivery destinations, and special handling requirements prior to transport.
6. Maintains effective communication with department dispatch team, department team members, hospitals, clinics, laboratories, pharmacies, nursing units, and other customers regarding delivery status and service needs.

Additional Job Functions:

1. Maintains accurate electronic and manual records of deliveries, pickups, vehicle inspections, mileage, and courier activity.
2. Assists with inventory movement, supply distribution, equipment transfers, and special project deliveries as assigned.
3. Supports emergency preparedness activities and provides transportation support during operational disruptions or critical events.
4. Provides exceptional customer service while interacting with patients, visitors, physicians, nurses, laboratory personnel, pharmacy staff, and other customers. Completes other duties as assigned.
5. Supports the mission, vision and value of the Methodist Healthcare System and demonstrates professionalism and service excellence at all times.
6. Understands and is committed to helping the Methodist Healthcare System and its associated facilities achieve organizational goals and operational objectives.
7. Complies with all System and facility safety policies, infection prevention standards, confidentiality requirements, and regulatory guidelines.

Required Competencies:

Knowledge of Medical Courier Operations

Demonstrates knowledge of medical courier and delivery practices, including specimen transport, chain-of-custody requirements, delivery tracking systems, and customer service standards. Demonstrates proficiency in the use of computers, scanning equipment, communication devices, and other tools necessary to support healthcare logistics operations.

Building Customer Loyalty

Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.

Contributing to Team Success 

Actively participating as a member of a team to move the team toward a completion of goals.

Safety Awareness 

Being aware of conditions that affect employee safety.

Adaptability

Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures.

Initiating Action

Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.

Technical/Professional Knowledge

Having achieved a satisfactory level of technical and professional skill or knowledge in position related areas; keeping up with current developments and trends in areas of expertise.

Minimum Education and Experience:

High school diploma or equivalent required. Ability to read and interpret names, addresses, medical documentation, route information, and tracking numbers accurately.

Six months of experience in courier services, delivery operations, transportation, healthcare logistics, supply chain operations, or a related field preferred. Basic computer skills and experience utilizing scanning, tracking, dispatch, or mobile communication systems are preferred.

Minimum License and Certificates Required: Valid Driver’s License Required

Equipment Utilized:

PC, iPhone, Microsoft Office applications, courier dispatch and routing software, delivery tracking and scanning applications, GPS/navigation systems, fleet vehicles, printers, scanners, and common office equipment.

Environmental and Physical Demands/Hazardous Conditions:

WORKING CONDITIONS

• INSIDE: Spends approximately 10 hours or more per week inside.
• OUTSIDE: Spend approximately 30 hours per week outside (driving/running work related errands).
• WORK POSITIONS: (defined in 10% increments of work time): Sitting 20 % Standing 60% Walking 20%

LIFTING/CARRYING DEMANDS

• MEDIUM WORK: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs.

Benefits

Methodist Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Medical Courier PRN opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.