Medical Correspond Clerk

Primary Location Los Angeles, California Employee Status: Regular Worker Location: Onsite Schedule Call-in/On-Call Scheduled Weekly Hours: 1 Shift Day Salary $31.36 - $34.74 / hour

Job Number 1448892 Date Posted 10/22/2026

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Job Summary:

Under general supervision & in accordance w/ established policies & procedures, reviews requests or subpoenas received from outside providers, agencies, schools & attorneys. Obtains & abstracts charts in response to requests, completes forms & mails information. Assist requestors or patients by telephone or in person.

Essential Responsibilities:

This description is for recruitment posting purposes only. It has not received full HR review and approval.

• Abstract clinical & /or demographic data from patient charts
• Compile medical data from patient charts
• Respond to request for medical information form outside sources
• Obtain authorization to release patient information
• Request charts
• Create graphs & charts
• Collect & compile cumulative data & statistics
• Complete work sheets by tallying activities
• Prepare periodic reports
• Enter data into automated systems
• Perform on line inquiry functions
• Assist patients w/ personal correspondence needs
• Maintain & update user manuals
• Maintain records of committee meetings
• Monitor & maintain protocol books
• Organize & maintain department files, records, handbooks & manuals
• Record & maintain activity log
• Train & orient new or less experience personnel
• Serve as resource person to co-workers by answering procedure question & assisting in problem solving
• Compose memos
• Participate in special projects & studies
• May take dictation & transcribe dictated materials
• May take & transcribe minutes of meetings
• Format & type narrative correspondence & reports
• May type statistical data & reports
• Type check request, materials requisitions & other forms
• Performs other clerical duties as assigned
• Assume other activities & responsibilities as directed
• Works designed HealthConnect work queues as assigned

Basic Qualifications:

Experience

• Minimum of three (3) years of relevant clerical experience
• Knowledge of medical terminology
• Knowledge of PC & Office applications
• Typing 45 WPM
• Ability to use a computer keyboard to perform assigned duties
• Able to read, write & follow oral & written instructions

Education

• N/A

License, Certification, Registration

• N/A

Additional Requirements:

• N/A

Preferred Qualifications:

• N/A

Notes:

• This is an on call position, days and hours may vary.

Primary Location: California,Los Angeles,Mental Health - A Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:30 AM Working Hours End: 05:00 AM Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Regular Worker Location: Onsite Employee Group/Union Affiliation: B01|SEIU|Local 399 Job Level: Individual Contributor Department: LA Mental Health Center - O/P Financial Counselors - 0806 Pay Range: $31.36 - $34.74 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate''s years of relevant work experience, education, certifications, skills, and geographic location. Travel: No Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente''s Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente''s policies and procedures.

Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

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