Physician Care Solutions is looking for a highly motivated and energetic medical assistant to join our team! This position is responsible for reaching out to qualifying patients and on-boarding them to the Chronic Care Management (CCM) program. We focus heavily on coordinating care for our patients as well as improving patient outcomes.
Responsibilities:
- The ability to promote the CCM program to patients over the phone
- Engage in conversations with patients
- Documentation of conversations with patients
- Answer patient questions regarding CCM services
- Explaining benefits of the program to the patient
- Conducting onboard and follow-up calls with patients
- Follow HIPAA guidelines and regulations
Requirements:
- Certified Medical Assistant OR qualifying medical certification
- High School diploma or equivalent
- Advanced computer skills
- Telephone communications skills
- Ability to work with multiple computer screens and programs simultaneously
- Positive attitude and ability to work well with others in a team environment