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Medical Billing Specialist

Boulder Valley Health Center

  • Boulder, Colorado
  • 30+ days ago

    Highlights

    Boulder Valley Health Center (BVHC) is seeking a Medical Billing Specialist to support the full patient revenue cycle; including insurance verification, claims submission, payment posting, denial management, accounts receivable, collections, and patient account resolution. Post and reconcile payments from insurance companies, patients, and funding programs, including EOBs, electronic payments, virtual credit card payments, and refunds.

    Numbers & Facts

    LocationBoulder, Colorado
    Websitehttps://www.boulderwomenshealth.org

    Description

    Medical Billing Specialist
     
    Boulder, Colorado | Full-Time, 37–40 Hours/Week | Hybrid | Non-Exempt
    Pay Range: $23–$25/hour
    This is a hybrid position based in Boulder, Colorado and requires weekly in-person work at Boulder Valley Health Center. Candidates must be able to reliably commute to our Boulder clinic.
     
    Join a Mission-Driven Healthcare Team
    Are you an experienced medical billing professional looking for work where your skills directly support access to healthcare?
    Boulder Valley Health Center (BVHC) is seeking a Medical Billing Specialist to support the full patient revenue cycle; including insurance verification, claims submission, payment posting, denial management, accounts receivable, collections, and patient account resolution.
    This position is ideal for someone who is detail-oriented, analytical, comfortable working independently, and committed to providing excellent service to patients while helping strengthen the financial health of a nonprofit healthcare organization.
     
    About BVHC
    Founded in 1973, Boulder Valley Health Center is a nonprofit outpatient community health center providing reproductive and sexual healthcare to people in Colorado and across the United States.
    Our services include abortion care, family planning, gynecologic care, gender-affirming care, sexual health services, and community education.
    We are committed to providing accessible, confidential, evidence-based, and compassionate healthcare, particularly for people who experience barriers to accessing care.
     
    Why Work at BVHC?
    At BVHC, your work has a direct connection to our mission and the patients we serve. We are a small, collaborative organization where employees have the opportunity to make an impact, improve systems, and work closely with colleagues across departments.
     
    Benefits and perks include:
    • Medical, dental, and vision insurance
    • 403(b) retirement plan with employer match
    • Employer-sponsored life and long-term disability insurance
    • Employee Assistance Program
    • Fitness reimbursement
    • 15 PTO days annually
    • 6 sick days
    • 9 paid holidays
    • 1 floating holiday
    • Hybrid work environment
    • Collaborative, mission-driven team
    • Opportunities to contribute to process improvement and organizational growth
    • Meaningful work supporting reproductive and sexual healthcare access
    What You'll Do
    As our Medical Billing & Specialist, you will manage key components of the patient revenue cycle from insurance verification through payment resolution.
    Responsibilities include:
    • Verify patient insurance eligibility and benefits prior to visits.
    • Review charges and encounters for accuracy and completeness, including resolving missing, pending, or unbilled encounters.
    • Prepare and submit clean insurance claims in accordance with payer requirements.
    • Monitor and resolve claim edits, rejections, denials, underpayments, and other billing errors within the EHR/practice management system.
    • Post and reconcile payments from insurance companies, patients, and funding programs, including EOBs, electronic payments, virtual credit card payments, and refunds.
    • Follow up on accounts receivable (A/R), outstanding insurance balances, and patient balances.
    • Establish patient payment plans and assist with collections when appropriate.
    • Respond professionally and compassionately to patient billing questions by phone and through the EHR, maintaining accurate documentation of all account activity and communication.
    • Monitor billing-related EHR tasks, work queues, fax inboxes, and other revenue cycle workflows to ensure timely follow-up.
    • Generate and review billing reports to identify unresolved accounts, trends, and opportunities for improvement.
    • Collaborate with the Revenue Cycle Manager and other departments to meet billing deadlines and improve billing accuracy, workflow efficiency, and reimbursement.
    What We're Looking For
    Required Qualifications
    • 2–3 years of professional experience in medical billing, healthcare revenue cycle, or a closely related field
    • Hands-on experience with insurance billing, claims submission, payment posting, denial resolution, accounts receivable, and payer follow-up
    • Working knowledge of medical billing and coding processes, payer requirements, and reimbursement workflows
    • Experience using an EHR, practice management system, clearinghouse, or medical billing software
    • Strong computer skills, including Microsoft Excel, Word, and PDF/document management
    • Strong attention to detail, organization, and accuracy, with the ability to manage priorities, follow up on unresolved issues, and meet deadlines independently
    • Strong analytical, research, and problem-solving skills
    • Clear and professional written, verbal, and interpersonal communication skills, with a compassionate customer service approach when working with patients, insurance representatives, and coworkers
    • Ability to maintain patient confidentiality and comply with HIPAA requirements
    • High school diploma or GED
    • Commitment to BVHC's mission and to providing comprehensive reproductive and sexual healthcare, including abortion care
    Preferred Qualifications
    • Experience with Athenahealth/Athena EHR
    • Experience working in an outpatient clinic, medical practice, community health center, or nonprofit healthcare organization
    • Experience serving diverse or historically underserved patient populations
    • Bilingual English/Spanish skills
    What Success Looks Like
    A successful person in this role is someone who:
    • Notices discrepancies and follows them through to resolution.
    • Understands that accurate billing supports both patients and the sustainability of the organization.
    • Can balance productivity with accuracy and compassionate patient communication.
    • Takes ownership of their work and proactively identifies problems.
    • Enjoys collaborating with a small team and improving systems and processes.
    Physical Requirements
    With or without reasonable accommodation, this position may require the ability to:
    • Communicate effectively in person and by telephone.
    • Sit and work at a computer for extended periods.
    • Stand, walk, bend, stoop, kneel, and climb stairs.
    • Move or lift items weighing up to 20 pounds.
    Reports to: Revenue Cycle Manager
    Position: Full-Time, 37–40 hours/week
    Classification: Non-Exempt
    Work Arrangement: Hybrid, with regular on-site work required in Boulder, Colorado
    Compensation: $23–$25/hour
     
    Our Commitment to Belonging
     
    BVHC values the unique contributions of every individual and is committed to fostering a workplace rooted in inclusion, multiculturalism, and belonging. We encourage qualified candidates of all races, ethnicities, abilities, gender identities, sexual orientations, and backgrounds to apply.

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