Medical Billing Account Representative

Build Your Revenue Cycle Career with a Team That Values Balance, Growth, and Great Work!

Looking for a rewarding career with no weekends, no holidays, and no after-hours work? At 99 Healthcare Management, we believe strong healthcare practices start with strong people behind the scenes, and we’re looking for someone who takes pride in getting the details right.

We are seeking a detail-oriented, results-driven Medical Billing Account Representative to join our corporate office in Dallas, TX. In this role, you’ll help our healthcare partners get paid accurately and on time by managing AR follow-up, resolving claim issues, and keeping the revenue cycle running smoothly, all in a professional, collaborative office environment.

About 99 Healthcare Management

99 Healthcare Management is a Dallas-based physician practice management company. We help healthcare providers focus on what they do best, delivering high-quality patient care, by supporting every administrative function. Our service areas include human resources, accounting, marketing and business development, provider credentialing, and revenue cycle management.

The practices we support vary in size and specialty, including internal medicine, family medicine, pain management, cardiology, ENT, and more, so you’ll gain exposure to a wide range of billing experiences.

Learn more: www.99mgmt.com or visit our Facebook page.

Position Overview

Schedule: Monday–Friday, 8:00 AM–5:00 PM. No weekends, holidays, or after hours. 

This position plays a key role in keeping our clients’ revenue cycle healthy. You’ll own the follow-up on outstanding balances, resolve what’s holding up payment, and recommend improvements that reduce denials and shorten the age of AR.

Key Responsibilities

• Review outstanding insurance balances and drive them to resolution
• Identify and resolve issues preventing claim payment, coordinating with payers, patients, and clients as needed
• Process 40–60 claims daily while meeting turnaround-time and quality expectations
• Work claims in the clearinghouse and navigate payer portals
• Research payer policies and work claims based on each patient’s insurance plan
• Validate reimbursement requests from payers and appeal when necessary
• Analyze data, record trends, and escalate to management when appropriate
• Recommend solutions to improve first-pass denial rates and reduce overall AR age
• Answer inbound patient and customer calls and questions
• Collect balances on patient accounts
• Initiate patient refunds after confirming credit balances
• Maintain in-depth working knowledge of the applications used in our workflows

Qualifications

• High school diploma (or equivalent), or an equivalent combination of education and healthcare experience (Associate’s degree preferred)
• At least one year of experience handling physician office claims across various specialties
• Experience with internal medicine, family medicine, cardiology, pain management, or ENT preferred
• Excellent command of ICD-10-CM, CPT-4, and HCPCS, plus Evaluation and Management coding guidelines
• Coding and billing certification preferred
• EMR experience required (eClinicalWorks preferred)
• Proficiency in MS Office Suite
• Ability to set priorities and work independently with a high degree of accuracy
• Ability to handle stressful situations professionally
• Strong work ethic and a commitment to client and patient satisfaction

Why Join 99 Healthcare Management

• Consistent weekday schedule with no weekends, holidays, or after-hours responsibilities
• Exposure to multiple specialties, so you’ll keep learning and growing
• Established Dallas-based company supporting a diverse group of physician practices
• Collaborative, professional office environment
• A role where your accuracy and problem-solving directly impact our partners’ success

Compensation & Benefits

• 401(k) with immediate vesting and employer match
• Medical, dental, and vision insurance
• Paid time off
• Disability and life insurance
• Employee Assistance Program
• Flexible spending account

401(k) Retirement Plan: Our company offers a 401(k) plan with immediate vesting on employer contributions. Employees can start contributing after 6 months of employment, with both pre-tax and Roth 401(k) options available. The company provides a 100% match on the first 3% of contributions and a 50% match on the next 2%, fully vested from day one. Additional investment options, loan features, and rollover support are available. Annual contribution limits apply.