Medical Biller

Medical Biller will be responsible for but not limited to the following: Review and manage insurance accounts receivable, including unpaid, denied, and aged claims. Collaborate with front-office and billing team members to improve workflow accuracy and reduce preventable claim denials.

Medical Biller
Richmond, Virginia
Pay From: $20.00 per hour

MUST:
Experienced Medical Biller
2 plus years of Medical Biller experience
Must have strong medical insurance appeals and rejections experience
Must have strong Accountants Receivable and collections experience
Must have experience working with EMR; knowledge of Athena highly preferred
Experience with revenue cycle management in a primary care setting highly preferred


DUTIES:
Medical Biller will be responsible for but not limited to the following:
Review and manage insurance accounts receivable, including unpaid, denied, and aged claims.
Follow up with insurance carriers to determine claim status and resolve outstanding payment issues.
Research claim discrepancies, denials, rejections, and billing errors to identify appropriate resolutions.
Prepare and submit insurance appeals and corrected or resubmitted claims as necessary.
Track outstanding claims, unresolved exceptions, and follow-up activities to support timely reimbursement.
Identify trends in claim denials and payment delays and communicate issues to the appropriate team members.
Work patient collection accounts and follow up on outstanding patient balances.
Respond to routine patient billing questions and insurance-related inquiries in a professional and timely manner.
Assist with resolving discrepancies involving patient responsibility, insurance payments, and account balances.
Support accurate account documentation and collection follow-up in accordance with practice policies.
Respond to internal emails from front-desk staff regarding insurance coverage, billing processes, and related questions.
Assist with insurance entry, insurance information updates, and package selection within Athena EMR.
Provide guidance to front-office staff on insurance-related workflows and billing questions.
Help identify and correct insurance registration issues that may affect claim submission and reimbursement.
Collaborate with front-office and billing team members to improve workflow accuracy and reduce preventable claim denials.
Maintain accurate and timely documentation of claim follow-up, payer communications, appeals, and collection activities.
Protect confidential patient and financial information in accordance with HIPAA requirements and organizational policies.
Follow established billing procedures, payer guidelines, and applicable regulatory requirements.
Maintain professionalism and clear communication when interacting with patients, insurance representatives, and internal staff.



Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .