| Location | Wheaton, Illinois |
Deliver exceptional patient service through phone, video, email, text, and portal communications
Coordinate scheduling, appointment confirmations, and follow-up communications
Support prior authorizations, pharmacy refills, and lab result tracking
Accurately update and maintain patient records in our EMR
Perform clinical administrative duties within the scope of your certification
Protect patient privacy and ensure full HIPAA compliance
Certified Medical Assistant (CMA or RMA) required
2+ years of experience in medical office or telehealth setting preferred
Prior experience with an EMR required
Prior experience with CoverMyMeds and prior authorizations preferred
Strong multitasking, organizational, and communication skills
Reliable self-starter who enjoys working independently
Diversity and Inclusion at MyMenopauseRx:
We celebrate and support diversity. We welcome applicants of all backgrounds, regardless of race, religion, gender identity, sexual orientation, age, disability, or veteran status.
️ Please note: All official communication will come from an @mymenopauserx.com email. We will never request payment during the hiring process. If you receive suspicious messages, contact us at careers@mymenopauserx.com.