Medical Assistant - Urgent Care

Medical Assistant - Urgent Care - Full-Time Position - Raleigh Location

We're seeking a dependable and patient-focused Medical Assistant to join our Orthopaedic Urgent Care team. In this fast-paced environment, you'll assist providers with patient evaluations, support urgent care procedures, and deliver hands-on patient care and education.

Key Responsibilities:

• Greet and room patients, obtain chief complaint, vital signs, and document accurately
• Assist providers with patient evaluations, urgent care procedures, and exams
• Identify and communicate abnormal findings or changes in patient condition
• Apply casts, splints, and wraps; perform wound care and dressing changes
• Remove sutures/staples and provide patient education on injury care and recovery
• Prepare and administer injections under provider supervision
• Coordinate diagnostic testing, referrals, and follow-up care
• Document patient communications, clinical notes, and orders in the EHR
• Support patient flow in a high-volume urgent care setting, including managing wait times and expectations
• Clean, sterilize, and maintain clinical equipment and treatment areas
• Stock exam rooms and ensure clinical supplies are readily available
• Assist with training and onboarding of urgent care staff as needed
• Ensure compliance with OSHA and clinic safety protocols

Requirements:

• Proven ability to deliver exceptional customer service in a fast-paced clinical setting
• Strong critical thinking and organizational skills
• Collaborative team player with excellent communication
• Experience in applying casts/splints and administering injections preferred
• Knowledge of electronic medical records systems a plus
• Excellent time management and organizational skills
• Ability to prioritize tasks and work with a sense of urgency
• Reliable follow-through to support team workflow and deadlines

Schedule:

• Full-time, 12-hour shifts
• Evenings and weekend coverage required based on clinic needs

Benefits:

• Full medical, dental, and vision coverage with FSA and HSA options
• Retirement plan with employer contributions
• Company-paid life insurance
• Paid Time Off program

Compensation:

• $19.50-25.00 per hour, commensurate with experience