Medical Assistant

American Family Care Tustin

  • Tustin, California
  • 30+ days ago

    Highlights

    Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

    Numbers & Facts

    LocationTustin, California
    Websiteafcurgentcare.com

    Description

    Benefits:
    • Dental insurance
    • Health insurance
    • Vision insurance
    Job Summary
    Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting.  Clinical role focusing on front desk protocols, triage, and medical assisting.
     
    Responsibilities - Medical Assisting
    • Front desk protocols and patient satisfaction.  
    • Experience understanding patient insurance intake and processing. 
    • Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam 
    • Explain prescribed procedures and treatments to patients
    • Ensure all ordered tests are performed accurately and in a timely manner
    • Administer prescribed medications and treatments in accordance with the approved procedure
    • Draw blood and preparation labs for reference lab processing and/or in-house processing 
    • Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions
    • Respond to all lab messages and call back requests
    • Perform all drug screening procedures in accordance with established rules and regulations
    • Ensure patient immunizations are well documented and administered in accordance with the approved procedure
    • Conduct physician referrals as well as service pre-certifications on an as-needed basis
    • Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures
    • Maintain complete and accurate documentation
    • Other duties and responsibilities as assigned
    Responsibilities - Cross Trained Medical Receptionist 
    • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
    • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
    • Register patients, update patient records, verify insurance accurately and timely, and check patients out 
    • Determine, collect, and process patient payments and address collection and billing issues
    • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
    • Balance daily patient charges (cash, check, credit cards) against system reports
    • Complete closing procedures by preparing closing documentation and submitting required reports
    • Complete cash control procedures and secure financial assets
    • Maintain complete and accurate documentation
    • Other duties and responsibilities as assigned
     
    Qualifications
    Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance.  Clear and articulate phone mannerisms.  Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. AMT registered and AAMA Certified Medical Assistants are preferred. Experience using Experity EMR is a plus! DOT Trained a plus!
     
    Company Overview
    American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. AFC Urgent Care Tustin is equipped with an onsite lab and in-house x-ray capability.

    Benefits/Perks
    • Paid time off
    • Health insurance
    • Dental insurance
    • Retirement benefits
    • Employee referral incentives
    • Great small business work environment 
    • Flexible scheduling
    • Additional perks!


     
    Compensation: $23.00 - $26.00 per hour




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