Competitive Pay & Generous benefit package and paid time off!
Under close supervision, works as part of a multidisciplinary team with a Certified Community Behavioral Health Center (CCBHC) model. RMA is responsible for helping consumers by performing in all clinic areas including, but not limited to, vitals, urine drug screens, tele-psychiatry, nurse line, refills, and administration of medications. Will participate in Suboxone inductions and Spravato. Demonstrates knowledge of co-occurring disorders and appropriate interventions.
POSITION SPECIFIC DUTIES & RESPONSIBILITIES:
VITALS:
- Daily schedule review to identify in-clinic providers.
- Monitor chat rooms for walk-in clients needing vitals.
- Perform and document vitals, with abnormal results communicated to providers.
URINE DRUG SCREENS (UDS):
- Daily schedule review for UDS appointments.
- Monitor chat rooms for clients needing UDS.
- Document UDS results as per protocol.
TELE-PSYCHIATRY:
- Conduct and document vitals.
- Log clients into tele-psychiatry sessions and assist with documentation.
- Sanitize office areas between clients.
LAB DRAWS:
- Verify and process lab orders.
- Perform lab draws using aseptic technique.
- Document lab draws in client charts.
LONG-ACTING INJECTION (LAI):
- Conduct vitals and verify injection details.
- Administer injections and communicate with providers.
- Schedule subsequent injections and document actions.
SUBOXONE/SPRAVATO ADMINISTRATION:
- Administer Clinic Opiate Withdrawal Scale (COWS) for suboxone induction.
- Conduct and document vitals.
- Monitor medication effects and communicate with providers.
NURSE LINE:
- Assess live calls/messages for medication needs.
- Respond to messages by 3:00 pm the same day; calls after 3:00 pm will be returned by noon the next day.
- Document all interactions in client charts.
MEDICATION REFILLS:
- Review prescription program for refill requests.
- Process refills per protocol and notify clients.
- Document all refill requests.
PRIOR AUTHORIZATION FOR MEDICATION (PA):
- Review and complete prior authorization forms.
- Notify clients of approval/denial and document actions.
ADDITIONAL CLINIC DUTIES:
- Complete daily charting and maintain team communication.
- Store mobile devices during work hours.
- Ensure cleanliness, stock supplies, and assist with medication education.
- Attend training events and assist with post-meal cleanup.
- Perform other duties as assigned by supervisors.
QUALIFICATIONS
EDUCATION:
- Must be a high school graduate or have HS equivalent
EXPERIENCE:
- No experience required.
- Previous experience working with clients with mental illness and or substance abuse is preferred.
- Requires knowledge of professional nursing practice care techniques and medical procedures, medical supplies, sanitation, and personal hygiene, and of nutrition.
- Skills in planning, organizing, and applying nursing care techniques working with clients with mental illness and co-occurring disorders.
PERFORMANCE COMPETENCIES:
- Adherence to Standards and Protocols
- Clinical Competence and Best Practices
- Client-Centered Care and Communication
- Attention to Detail and Efficiency
- Essential Behaviors
KNOWLEDGE/SKILLS/ABILITIES:
- Ability to administer Clinic Opiate Withdrawal Scale (COWS) is required.
- Ability to work with the public.
- Ability to maintain an effective working relationship with agency employees.
- Ability to maintain a professional manner at all times and ability to maintain confidentiality.
- Must possess a driver's license and use personal automobile to travel to locations other than primary office.
- Ability to document activities, write reports, business correspondence and procedure manual.
- Ability to effectively present information and respond to questions from colleagues, clients, customers, and the general public.
- Ability to effectively communicate and interact with colleagues, clients, client's families, public and third-party payer personnel.
CERTIFICATIONS/LICENSES:
- Must possess a valid Driver License and satisfactory driving record and use personal automobile to travel to locations other than primary office. Proof of automobile insurance required.
OTHER INFORMATION
SAFETY SENSITIVE JOB CLASSIFICATION:
This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the "safety-sensitive" classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children's Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.