Medical Assistant & Surgery Scheduler

General Summary of the Job:

This position is responsible for performing medical assistant duties, while utilizing a variety of medical skills, specific medical terminology, and requires working under the direct supervision of a Physician. In addition, this position is responsible for coordinating patients' surgery, including scheduling procedures, obtaining medical clearances, verifying insurance and obtaining authorization. This is a Full-Time Non-Exempt position. Work location may be in either the Orange or Irvine office, and flexibility to work at both locations based on business needs is required.

Essential Job Functions:

• Prepare for clinic / Room patients
• Stock/clean exam rooms and nurse stations
• Assist with examinations and routine procedures
• Prepare injections
• Remove staples/sutures
• Autoclave
• Dispose of sharps and biohazard containers/bags appropriately
• Complete FMLA/Disability forms
• Complete Meaningful Use
• Answer patient phone calls
• Rx refills per provider instructions
• Waivers for DME, injection, and treatments
• Fit patients for DME
• Sign and fax physical therapy notes as instructed by provider
• Scan documents to EMR system
• Schedule surgery
• Verify insurance coverage, benefits, and relay coverage information and patient responsibility to patients
• Collect surgical estimates/deposits
• Obtain prior authorization for treatment requests, including PPO, HMO, and WC
• Collect surgical clearances
• Communicate with patients, Physician, outpatient facility and/or hospital
• Cover for other clinics as needed.

Expectations

• Maintain confidentiality.
• Follow the chain of commands.
• Prioritize tasks by level of importance to meet deadlines.
• Complete tasks in a timely manner.

Education and Experience

• High School Diploma required.
• Basic computer skills required.
• Experience in an Orthopedic Practice or Medical Office Procedure or Surgery Scheduling, 1 year required.

Performance Requirements:

Knowledge:

• Understanding of EPM/EHR system.

• Knowledge of insurance authorizations
• Knowledge of scheduling process
• Knowledge of medical terminology

Skills:

• Skill in exercising a high degree of initiative, judgment, discretion, and decision-making.
• Skill in analyzing, planning, organization, and prioritization.
• Skill in establishing and maintaining effective internal and external working relationships.
• Skill in verbal and written communication.

Abilities:

• Ability to read and interpret medical documents.
• Ability to set priorities among multiple requests.
• Ability to interact easily and effectively with others.
• Ability to share expertise and knowledge with staff to maintain and improve workflow.

Equipment Operated

Standard office equipment including computers, iPad, fax machines, copiers, printers, telephones, etc.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to work near moving, mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually moderate. There is a combination of office and clinical settings.

Mental/Physical Requirements

While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle or feel; reach with hands and arms above shoulder level and talk or hear. The employee is frequently required to stoop, kneel or crouch. The employee is occasionally required to sit; climb; or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and move up to 50 pounds, with assistance. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception and ability to adjust focus. Requires working under stressful conditions. Some travel to satellite offices and meetings is required.