Essential Functions
- Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
- Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
- Supports and demonstrates effective and professional communication with patients and family members
- Works collaboratively with the administrative and operations staff.
- Gathers patient data through interview and observation.
- Assists patients and families with preparation for examination.
- Assists the physician or APP during examination and procedures.
- Demonstrates competency in specific tasks and skills as defined by the practice.
- Provides routine treatments and administers approved medication types as ordered by the provider.
- Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider.
- Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.
- Assists the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.
- Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
- Helps develop and coordinate the orientation process in the assigned practice for Medical Assistants. Acts as preceptor and/or oversees assigned preceptor(s) in collaboration with nursing/clinical leadership and corporate Learning Consultant.
- Supports and helps develop quality strategies within the practice.
- Helps to facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
- Collaborates with the clinical leadership and education to assess ongoing competence of Medical Assistants.
- Leads and participates in departmental committees and special projects.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
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