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Medical Assistant- Sleep Center

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Lansdowne, Virginia

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JOB DETAILS
SKILLS
Certified Management Accountant (CMA), Certified Medical Assistant, Clinical Information, Communication Skills, Computer Skills, Customer Support/Service, Data Entry, Demographics, Detail Oriented, Documentation, Durable Medical Equipment, Electronic Medical Records, Epic Systems, High School Diploma, Insurance Documentation, Medical Assistance, Multitasking, Order Management, Patient Care, Patient Education, Patient History, Polysomnography, Problem Solving Skills, Team Player, Telephone Skills, Time Management
LOCATION
Lansdowne, Virginia
POSTED
5 days ago
SLEEP MEDICAL ASSISTANT 
(Hiring for multiple locations)
 
At Virginia Heart, we aim to create exceptional experiences for both our patients and our employees. our goal is to provide opportunities for our diverse employee population that develop and grow careers in a team-oriented environment focused on patient care. 
 
Every employee, at every level, begins their journey at Virginia Heart learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it. 
 
POSITION SUMMARY

The Medical Assistant - Sleep works closely with our Providers and rooming patients. This includes chart preparation ahead of the appointment, taking patient history, vitals, measuring neck size, completing Epworth Sleepiness Scale (ESS) and uploading Compliance reports as needed. You will also be expected to provide patient education and be responsible for answering Epic in-basket clinical messages. Additional tasks include obtaining sleep records/sleep studies, completing paperwork and documentation, EMR data entry as well as handling incoming clinical calls.  
 
ATTRIBUTES
  • Exhibits core behaviors consistently
  • Ability to Multi-task. Detail oriented. Strong communication skills (receptive and expressive).
  • Enthusiastic, reliable and empathetic. Flexible. Has a problem-solving attitude.
RESPONSIBILITIES

Sleep Scheduling Duties
Manages GEMMS orders, data, and process needed to arrange all aspects of sleep studies including: Retrieving orders, fielding incoming calls, scheduling sleep studies, providing patient literature, and confirming appointments to enable a satisfying patient experience.

Customer Service
Responsible for answering incoming clinical calls in a courteous, professional, and timely manner. Provides friendly and efficient telephone services to patients and Virginia Heart staff and transfers calls as appropriate.
 
Clinical Office Duties
Assists the provider with patients in the clinical office and is to include but not limited to the following tasks:
  • Chart preparation ahead of appointment
  • Take patient vitals, history and neck measurements as required completing Epworth Sleepiness Scale (ESS) 
  • Upload compliance data/reports as needed
  • Assist patients with clinical questions and answering Epic in-basket clinical messages as appropriate
  • Create/update patient demographic and clinical information into EMR
  • Assist front desk staff with check in/check out process - as needed
  • Coordinate with Sleep department to gather documentation needed for insurance authorization.
  • Coordinate changes to prescriptions with both sleep providers and DME team.
Requirements 
  • High School Diploma/ GED or equivalent required
  • Graduation from an accredited medical assistant program preferred
  • Strongly prefer candidate to be Certified (CMA) or Registered (RMA)
  • Minimum 1 year of experience in a medical assistant role; preferably fast-paced environment working with multiple providers. Experience with working in the sleep field, highly preferred.
  • Computer Literate
  • Prior experience with the use of an Electronic Medical Record (EMR) preferred.
Aside from joining a community of excellence, we offer a competitive salary and have some other great benefits!
  • Medical, dental and vision benefits
  • Life insurance
  • 401K
  • Competitive salary 
  • 3 weeks of vacation, 5 days of sick
  • Annual merit-based increases
  • Semi-annual employee surveys
  • In-office therapy dogs
  • No nights, no weekends, no holidays and no on-calls!
  • Set shifts and schedules
COVID-19 considerations/COVID-19 Vaccination
 
 
Virginia Heart follows all federal and local mandates regarding COVID-19 and requires all employees to be fully vaccinated. Alternatives may be available to those with approved exemptions for medical or religious reasons.
 
We are proud to be an equal opportunity employer.

About the Company

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