Join MyCHN as a Site Lead Medical Assistant
At MyCHN (Community Health Network), we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are committed to improving lives through compassionate, patient-centered care guided by our values of empathy, transparency, quality, and value.
As a Site Lead Medical Assistant, you will play a critical leadership role in ensuring efficient back-office operations while supporting high-quality patient care. This position combines clinical expertise with team leadership to enhance workflow, staff development, and patient experience across the site.
Why You’ll Love Working Here
- Mission-driven, community-focused organization
- Supportive, team-based culture
- Opportunities for career growth and leadership development
- The ability to make a meaningful impact in underserved communities
What You’ll Do & Bring
As a Site Lead Medical Assistant, you will lead and support clinical staff while ensuring smooth day-to-day operations and compliance with quality and safety standards.
Key Responsibilities:
- Prepare exam rooms, equipment, and patients for procedures while ensuring accurate intake and HIPAA compliance
- Oversee, train, and mentor medical assistants to ensure high-quality patient care and strong customer service standards
- Provide leadership by coaching team members and supporting staff development and performance improvement
- Perform and oversee CLIA waived testing and ensure proper documentation within the EHR
- Conduct daily site walkthroughs, monitor logs, and ensure compliance with safety and quality standards
- Analyze cycle times and quality reports to improve clinic efficiency and outcomes
- Conduct routine chart audits to ensure accurate documentation and adherence to protocols
- Manage inventory, supplies, and ordering processes, ensuring proper storage and availability
- Support administrative functions including lab coordination, imaging scheduling, and data tracking
- Oversee daily staffing, productivity, and communication workflows within the clinical team
- Serve as a resource for patient concerns and collaborate with leadership to resolve issues
- Participate in leadership duties including performance evaluations, corrective actions, and Manager on Duty rotations
What You Bring:
- High school diploma or equivalent required
- Completion of an accredited medical assisting program
- Current CPR (BLS) certification
- 2–3 years of experience as a Medical Assistant
- Phlebotomy skills required
- Strong leadership, communication, and organizational skills
- Ability to multitask, prioritize, and manage multiple responsibilities effectively
- Knowledge of medical terminology and clinical workflows
- Commitment to high-quality patient care and compliance with safety and regulatory requirements
- Willingness to travel between clinics and work flexible hours, including evenings and weekends as needed
Preferred:
- Certified or Registered Medical Assistant
- Bilingual in Spanish
Ready to Make a Difference?
Join a dynamic, mission-driven team where your leadership and clinical expertise help improve patient care and strengthen the communities we serve.
Apply today and grow your career with MyCHN.