Medical Assistant

Position Overview

We are seeking an experienced Medical Assistant (MA) to join a busy General Pediatrics practice in Los Gatos. This is a dual-role position, supporting both back-office clinical functions and front-office administrative responsibilities.

The ideal candidate will have at least 2 years of pediatric Medical Assistant experience, strong pediatric immunization experience, excellent documentation skills, and hands-on experience with EPIC.

Candidates who live close to Los Gatos and are willing to float to nearby surrounding offices are highly preferred.

Key Responsibilities

Clinical / Back Office

Room pediatric patients and obtain/document vital signs.
Assist with pediatric immunizations and related clinical procedures.
Perform point-of-care testing (POCT).
Maintain accurate and timely patient documentation in EPIC.
Verify and document refrigerator/freezer temperatures for vaccine storage.
Assist with maintaining proper vaccine storage and handling procedures.
Request and obtain outside medical records for patients.
Scan medical records and other clinical documentation into the appropriate systems.
Support providers and clinical staff with day-to-day patient care activities.
Perform other clinical duties as assigned.
Front Office / Administrative

Answer incoming telephone calls and assist patients and families with inquiries.
Schedule and coordinate patient appointments.
Verify patient insurance information.
Assist with front-office workflow and patient coordination.
Maintain accurate patient information and documentation.
Provide professional and compassionate service to pediatric patients and their families.
Required Qualifications