Medical Assistant (Remote )

Medical Assistant (Remote) Schedule: Monday-Friday | 8:00 AM-10:00 PM ETLocation: Remote

Position Overview PharmD Live is seeking a detail-oriented, patient-focused Medical Assistant to support our telehealth care management program. This role combines patient outreach, appointment scheduling, care coordination, and core Medical Assistant support in a remote, high-volume environment.

Key Responsibilities

Conduct outbound and inbound patient calls and schedule appointments Support Annual Wellness Visits and care management outreach Perform medication reconciliation and update patient information Document patient interactions accurately in the EHR Prepare charts and support care coordination and follow-up Maintain HIPAA compliance and escalate clinical concerns appropriately Meet established outreach, scheduling, and documentation targets

Qualifications

Medical Assistant certification or equivalent healthcare experience required Prior healthcare, patient outreach, scheduling, or care coordination experience Strong communication, organization, and documentation skills Comfortable with high-volume calling and performance metrics EHR experience preferred Medicare patient experience preferred Reliable and self-motivated in a remote environment

This role is ideal for someone who is comfortable balancing patient engagement with accurate clinical support and documentation.